Gogaku

Hi, it seems that it was just a Firefox issue. I solve it by adding japanese language on Firefox settings… Sorry for the inconvenience.

I’ve checked and it seems Chrome has the same issue, but Edge works fine without adding anything. I don’t know why suddently some browers have issue with japanese font.

Anyway, sorry for the unecessary topic.

Have a nice day.

It seems to work now that I’ve changed Elementor’s default content width settings. You can check if you want.
Now that everything seems to be working, I prefer not to send a backup, my apologies for the inconvenience.
Thanks again for your help and understanding.

I think I’ve found a solution.
Elementor > site settings > layout > content width 1140 (by default on Elementor) to 1290 (by default on my website with Blocksy).

I understand. I made a backup with All in on wp migration, but the file is over 2Go (2,70Go). Do you have a solution so I can send it to you for free?

Thanks.

I understand too. I’m going to try, but it’s going to take a while.

On your video, I can see that your css active are both on .75 and .76:

.elementor-section.elementor-section-boxed > .elementor-container {
max-width: 1140px;
}

But for me, on .75 it’s:

.ct-elementor-default-template .elementor-section-boxed > .elementor-container {
width: var(–theme-block-width, var(–theme-container-width));
max-width: var(–theme-block-max-width, var(–theme-normal-container-max-width));
}

Seems that Elementor’s CSS is overriding ours for some unknown reason.

Right, it seems to be the issue.

I’m not comfortable sending you a backup, but… Should I make the backup with version 2.076 already installed or is it ok with version 2.075 currently in use (to save me having to rollback again) and then install it for you?

Thanks.

Hello,

I cleared the cache now, sorry for the oversight.

Hello

To be honest, I don’t think this is because of our update as it may just be a simple coincidence.

So why does it work with version 2.075 and not 2.076?

As you can see, the limited width comes from Elementor’s CSS, not ours.

Indeed, I see the limited width on 2.076 but not on 2.075. I rolled back to 2.075, could you please have a look?

To finish the diagnosis, it would be required for you to send us a snapshot of your site.

Sorry for asking but what is a snapshot? Is it a backup with all files?

Thank you for your help.

Hello,

Thank you for your prompt reply.

Please see my site on 2.0.76:

https://www.gogaku.fr/

Hi, I have the same issue with the version 6.0.8 (Elementor 3.25.4). I went back to the 6.0.7 and everything works. I hope you can find the issue and solve it as soon as possible. Thanks.

I haven’t add the double quotes for every shortcodes yet, but the loading issue concern both of shortcodes (with and without the double quotes).
Maybe I can test again when I will added all double quotes.
Or I can just remove audios from this table (also to try to speed up the loading of this page which is a little bit too longer for now).

This will not resolve your current issue. You will run into other issues down the track. I don’t recommend this myself. Your best option is to resolve the issue.

I agree. But I haven’t a solution yet. I hope we will find a solution as soon as possible to allow me to use the latest version.

Hi.

Thank you for your reply.

Ok. But if it’s a memory problem this kind of issue should appear also in previous version, however everything works on 1.9.9 so… I don’t understand the reason. For now I don’t have any choice but still using 1.9.9 version.

Edit :

Actually, after more tests on 1.9.9, it seems that some audio are not working (not loaded I think), but there is no error message. Instead of an error message there is just the player button (even if it’s not working). This concern just a few random audio files for each time I load this page. So it’s better for me to use 1.9.9 because there is no error message.
If there is a way to not have an error message on last version, I would appreciate it, even if it’s not recommanded.

Thanks.

• This reply was modified 1 year ago by Gogaku.

Hi.

When I use the shortcodes in other pages, with or without activating TablePress, it seems to work.
But these pages contain only 3 or 4 audio.
However, the page which I encounter an issue (with the table) contain 6.900 audio.
This is why I think it’s a loading issue (but maybe I’m wrong?).

Is it possible, when an error occur, to not display an error message which is destroying my table design, but just the audio button even if it’s not working ? ^^”

And by the way, is it really important to add “” into the shortcode? Because it seems to work with or without this symbol.

Thank you very much for your help.

Actually, these audio are inside a table which is working with the plugin TablePress. So, if I disable TablePress, there is no table anymore ^^”

Hi.

Thank you for your reply.

I tested to put “” in my shortcodes.
Like you can see on this screenshot, it doesn’t work with the latest version.
I rollback to the 1.9.9 without delete the “” and it still works.

So the issue doesn’t seem to be provide by the shortcode or url.
In this example, I use Compact audio player with the plugin TablePress. Maybe it’s a loading problem? But why it’s works on previous version and not with the latest… I don’t understand.