Breath B

Thanks, did what you suggested and it now works… I also ticked ‘hide shipping cost until address is entered’ but shows customer is uk based before they submit postcode… (i guess debug over rides)

I just unticked ‘debug’ and it still works!

Thank you so much:)

I can now continue with setting up!

• This reply was modified 4 years, 6 months ago by Breath B.

UK, Europe and US is where we ship too. I’m new to this so I am testing with UK zone – set up first and submitting as uk based customer on frontend of site to see if it works – but it does not show/calculate 2.00 fee in cart or checkout..

Have I set it up correctly? Do I need to complete US and Europe too for it to work?

Thank you for getting back to me. See all ‘shipping’ screenshots below:

https://ibb.co/GvPbxzj
https://ibb.co/MV7vtVz
https://ibb.co/8BPtcXf
https://ibb.co/6mbhBMf

I am using uk to test

• This reply was modified 4 years, 6 months ago by Breath B.

Hey guys, Anymore thoughts on this? Did the status logs help uncover what the issue could be?

Hi guys, thank you for getting back to me. I set up Shipping Zones using UK as my test.

Here is the status report:

### WordPress Environment ###

WordPress address (URL): https://blestlondon.com
Site address (URL): https://blestlondon.com
WC Version: 4.5.2
REST API Version: ? 4.5.2
WC Blocks Version: ? 3.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.5.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.6
PHP Post Max Size: 100 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.61.0
OpenSSL/1.0.2p

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.2.31-MariaDB-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 4.5.2
WC Database Prefix: qxhs_
Total Database Size: 3.74MB
Database Data Size: 2.50MB
Database Index Size: 1.24MB
qxhs_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
qxhs_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qxhs_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qxhs_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
qxhs_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_cartflows_ca_cart_abandonment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_cartflows_ca_email_history: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
qxhs_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
qxhs_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qxhs_options: Data: 1.37MB + Index: 0.08MB + Engine MyISAM
qxhs_postmeta: Data: 0.13MB + Index: 0.04MB + Engine MyISAM
qxhs_posts: Data: 0.22MB + Index: 0.04MB + Engine MyISAM
qxhs_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
qxhs_term_relationships: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qxhs_term_taxonomy: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
qxhs_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
qxhs_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
qxhs_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
qxhs_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
qxhs_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
qxhs_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
qxhs_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
qxhs_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
qxhs_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 31
customize_changeset: 56
kaliforms_forms: 1
kaliforms_submitted: 18
nav_menu_item: 11
page: 14
post: 7
product: 7
revision: 103
shop_coupon: 2
shop_order: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Akismet Anti-Spam: by Automattic – 4.1.6
Coming Soon and Maintenance by Colorlib: by Colorlib – 1.0.93
Jetpack by WordPress.com: by Automattic – 8.9
Kadence WooCommerce Email Designer: by Kadence WP – 1.4.3 – Installed version not tested with active version of WooCommerce 4.5.2
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
PayPal Donations: by Tips and Tricks HQ
Johan Steen – 1.9.5

Really Simple SSL: by Really Simple Plugins – 3.3.5
Shapely Companion: by Colorlib – 1.2.5
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.8 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Stripe Gateway: by WooCommerce – 4.5.2 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce Services: by Automattic – 1.24.2 – Installed version not tested with active version of WooCommerce 4.5.2
WooCommerce: by Automattic – 4.5.2
WP Mail SMTP: by WPForms – 2.3.1
WPForms Lite: by WPForms – 1.6.2.3

### Inactive Plugins (1) ###

Hello Dolly: by Matt Mullenweg – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #81 - /shop/
Cart: #83 - /cart/
Checkout: #85 - /checkout/
My account: #87 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Shapely
Version: 1.2.8
Author URL: https://colorlib.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: shapely/woocommerce/product-searchform.php

### Action Scheduler ###

Complete: 25
Oldest: 2020-09-11 11:22:04 +0000
Newest: 2020-09-15 14:48:20 +0000

Pending: 1
Oldest: 2020-09-16 02:02:54 +0000
Newest: 2020-09-16 02:02:54 +0000

Hi Andrei,

Submitted another ticket still awaiting a response from customer service…

Can you please advice… Or help?

Hi thank you for getting back to me. I have just submitted another ticket.
Looking forward to getting the form working:)