GATHH

Hi there,

Thank you for getting back to us.

ipv6 support is enabled and supported in our server, which is also confirmed by the fact that our FB pixel already does send ipv6. The problem is that conversion API does not send ipv6, which is why I reached out to you as that is handled by your plugin.

Could you please investigate this? Thank you.

Sorry, the above should say: turning FB pixel off resulted in FB events NOT collecting IP address, user agent, etc. We had to turn FB pixel ON again.

Hi, so we did turn off FB pixel and had only Conversions API (with the pixel code) on. This then resulted in FB events now collecting IP addresses, etc etc. I then turned the FB pixel on again and now we have FB Pixel alongside Conversions API (with the pixel code) and now FB events are showing IP addresses, etc again.

This means that both need to be on.

Thank you – we have that turned on.

Thanks a lot for this. We have turned the FB Pixel off and kept FB Conversion API which already has the FB Pixel.

I think it works now.

Done! ??

Thanks so much for confirming that it works. I have disabled “Create webp files upon request”. How can I buy you a coffee or a beer? ??

Ok, that’s now done + all caches + CDN cleared again.
Here are the new settings:
https://ibb.co/cJ7MW3x

Ok, I have turned off Alter HTML. How do I test that it works (i.e. that it is delivering webp images)? All I see are jpgs…

Hi Rosell,
Thank you for all your help so far. I really appreciate it.
I have enabled cache key WebP option on all CDN nodes and cleared all CDN caches also, so images load fine now.
However, I have disabled the plugin for now as it doesn’t seem to be changing img tags to picture tags for some reason. Maybe I can try the plugin again when you have added the CDN functionality? Maybe it will work then?
Thank you anyways so far. I really appreciate your help very much.

Added the code

add_filter( 'do_rocket_lazyload', function() {
    if ( ! wp_is_mobile() ) {
	return false;
    }

    return true;
} );

but it has no effect. Images on mobile are still loaded without lazy load. Do I need to turn on lazy load in WP rocket for it to work on mobile and NOT on desktop in combination with the above code?

Also clicking the live-test button returns all green results. Everything works fine there.

Yes I activated Alter HTML in WebP Express.
Here are our WebP Express settings: https://ibb.co/6PB7Hv5
And here are our Imagify settings: https://ibb.co/zf0JZ41
Thank you

Note that I have also cleared WP Rocket cache, Sucuri cache, and purged the CDN cache. Still no picture tag.