Forum Replies Created

Viewing 15 replies - 1 through 15 (of 103 total)
  • Plugin Contributor Saji

    (@gookaani)

    Since you’re asking, I assume you might be unfamiliar with the?Inspect Element?tool, which is a browser developer tool. I suggest sharing your login credentials with us securely through our?here?so we can investigate the issue directly for you. Let me know once you’ve shared them!

    Plugin Contributor Saji

    (@gookaani)

    Hi, thank you for your kind words and for using our plugin!

    Unfortunately, this functionality would need to be handled by the?Checkout Field Editor?plugin itself. I recommend reaching out to their support team to check if they can include an option to exclude specific date ranges or apply conditions to the delivery date picker.

    If they’re unable to provide a solution, you could use a plugin like?Additional Terms for WooCommerce?to add a terms checkbox at checkout. This allows you to inform customers about potential shipping delays during the specified vacation period, ensuring they’re aware of any impacts on delivery times.

    Let me know if you need further assistance!

    Plugin Contributor Saji

    (@gookaani)

    Hi, thank you for reaching out! Could you please check the Inspect Element tool to see if there are any errors in the Console log? This issue might also be caused by a conflict with another plugin. To check for compatibility, could you temporarily deactivate your other plugins and see if the problem persists?

    If the issue remains unresolved, we’d be happy to investigate further. You can securely share your login credentials with us using our?Contact Form.

    Thank you.

    Plugin Contributor Saji

    (@gookaani)

    Hi there,

    Thank you for reaching out! We’ve included compatibility with PayPal Express in our plans for the next release.

    Plugin Contributor Saji

    (@gookaani)

    Hey there,
    Thank you for reaching out. You’ll need to manually edit and update the checkout page. Due to how the block editor works, the Additional Terms won’t appear on the checkout page created by the Checkout block unless you edit and save the page. Additionally, you may need to reposition the Additional Terms block within the Checkout block to ensure it displays correctly.

    Plugin Contributor Saji

    (@gookaani)

    Hey there,

    It seems you might be using the Checkout block to set up your checkout page. If that’s the case, follow these steps:

    1. Edit your Checkout Page.
    2. Make sure the “Additional Terms” block is properly added within the Checkout block.
    3. Click the “Update” button.

    This is necessary due to the behavior of the block editor. If you’re still experiencing issues, please feel free to reach out to us for support, we’re happy to assist!

    Plugin Contributor Saji

    (@gookaani)

    Thank you for taking the time to share your feedback. I’m sorry to hear about the issues you’ve experienced recently with the plugin. You mentioned that the plugin has worked as expected in the past, and these problems have only occurred in your last three uses. I strongly recommend reaching out to our support team so we could help identify and resolve the issue.

    If you’re using a caching plugin, it’s possible that caching is causing the problem. In that case, you may need to exclude WooCommerce notices and shop pages from being cached, and your caching plugin’s support team can assist with this.

    If you’re not using a caching plugin, the issue might be related to your hosting provider. Sometimes hosts implement performance optimizations, such as caching, without informing you, which could affect the site’s behavior. Since the plugin worked well for you before, this seems likely to be a hosting issue.

    I hope you’re able to resolve this, and I’d love for you to give the plugin another try once the issue is fixed. Please know that the problem is not related to the Store Vacation plugin, and we’re here to support you.

    Plugin Contributor Saji

    (@gookaani)

    Thank you for your feedback! We’re glad the product is functioning well for you. To stop the review notice from appearing, you can click the “I already did!” button, which will prevent further reminders.?

    Plugin Contributor Saji

    (@gookaani)

    Hi there,

    Yes, the plugin can work with the new block editor on the checkout page. Please follow these steps:

    1. Edit Your Checkout Page.
    2. Make sure the Additional Terms block is properly added to the Checkout block.
    3. Click the “Save” button to save your changes.

    If you encounter any issues or need further assistance, please let us know.

    Thank you!

    Plugin Contributor Saji

    (@gookaani)

    Hey there,

    It looks like you might be encountering issues with a caching plugin. I recommend contacting the support team for the caching plugin and asking about excluding WooCommerce Notices from being cached. They should be able to provide you with the necessary steps to resolve this issue.

    Plugin Contributor Saji

    (@gookaani)

    Hey there, thank you for reaching out!

    The plugin adds the woo-store-vacation-shop-closed class name to the body while the store is in vacation mode, so you can hide the button using CSS. Alternatively, you can use the woo_store_vacation_vacation_mode action hook to remove your custom button.

    For more information, please refer to our developer guide.

    Enjoy your summer ?? ??!

    Plugin Contributor Saji

    (@gookaani)

    Hey Robert,

    Thank you for reaching out. You need to ask your developer to use the woo_store_vacation_vacation_mode hook and add a flag when the vacation mode is activated. Then, use this flag to conditionally change the “Add to Cart” button text. This way, you will ensure that when vacation mode is active, the button text for out-of-stock products is “Sold”, and when vacation mode is not active, the button text for out-of-stock products is “Read more”.

    Plugin Contributor Saji

    (@gookaani)

    Hi,

    Thanks for getting in touch.

    To translate the Additional Terms checkboxes with WPML, follow these steps:

    1. Go to WPML → String Translation.
    2. Search for?admin_texts_woo_additional_terms_options.
    3. Find the terms checkbox you want to translate.
    4. Click the plus icon below the flag of the language you want to translate it into.

    For more detailed instructions, you can refer to the WPML documentation?here.

    If you have any further questions, feel free to ask.

    Plugin Contributor Saji

    (@gookaani)

    Greetings,

    Exciting news! The Additional Terms Pro plugin has been officially launched in the WooCommerce marketplace!

    Plugin Contributor Saji

    (@gookaani)

    Hello!
    Thanks for getting in touch. It seems like the notice you’re seeing might be due to server caching. Even though you’ve deactivated the plugin and tried other solutions like clearing cache, the notice persists because of the server cache. To resolve this, you’ll need to contact your web hosting provider and ask them to disable the cache specifically for WooCommerce pages like the shop page.

Viewing 15 replies - 1 through 15 (of 103 total)