gopiakshay13

The plugin was working fine until last week. I almost tried to add [_remote_ip] and [geoip_detect2_user_info] in contact form 7 message but still getting the same IP when I submit the form.

I tried [geoip_detect2_user_info] and getting the same IP details.

IP: 69.175.81.127
Country: United States (US – NA)
Browser is: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.149 Safari/537.36 ———— contact form lead deatils

IP of the user: 69.175.81.127
Country: United States ———— [geoip_detect2_user_info]

Data from: GeoLite2 City database (updated weekly)

69.175.81.127 ———— [_remote_ip]

Yeah, I just submitted the form from my mobile and got the same IP address. The plugin was working fine until last week and I have been facing this issue from the past week. Is that related to the plugin update and also about the GDPR policies? Because I have updated the GeoIP Detection plugin and created the license for that. Do I need to update any options in the GeoIP Detection plugin to resolve this issue before seeking help from the hosting service provider?

Thanks for your quick response. But I am getting the same IP address even after including the [_remote_ip] in the message body.

contact form lead details message:
IP: 69.175.81.127
Country: United States (US – NA)
Browser is: Mozilla/5.0 (Linux; Android 9; RMX1801) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.132 Mobile Safari/537.36

after including the [_remote_ip] in the message body.
69.175.81.127

This is happening for me starts from last week.