Goran87

Hey,

sorry for the late reply….If this is still relevant and for someone else, sometimes they might bounce back, ie. they don’t come to inbox at all. Solution is to use some SMTP plugin per these docs: https://docs.woocommerce.com/document/email-faq/#section-4

also it explains how to see if email are really being sent via that plugin.

Again sorry for being late on these, crazy month.

Hey Piska,

We will see what we can do. Currently referral codes are saved as user meta, so it should be possible to send it to mailPoet and create referral link within it I suppose, but haven’t worked with mailPoet before to be honest. If you know how to pass user meta to email, its gens_raf.

*** Hopefully one last thing. The image ‘open letter with a thumbs up’ takes up to much real estate in the referring email.
Can you advise how to remove?

Sure, check the video: https://wpgens.helpscoutdocs.com/article/34-how-to-edit-template-files-and-keep-them-after-plugin-update

*** So if its 72 the system applies 8 coupons and balance of the 8th ie €8 is lost? Is that correct?

Correct.

***So a referrer can recommend to their referred -use their email address or the referral code (once issued after the referrer is logged in) – ie Both work?

Yes, both will work.

Hey Jason,

since i cant reply again.

Regarding code- to confirm if the sale is 72 and the person has 10×10 in accumulative coupons – it applies to the full sale amount and the balance remains ie 28. Does this then show as two 10s and a 8 ?

It will use 8 coupons, woocommerce does not have option to partially use coupon, so its gonna use 8 of them, and 2 will be left as unused.

Does this mean it is correct? that a non-logged in user will use their email address as referral and not a code, unless they are logged in (whereby a code is the generated)

That is correct, not logged in user will see email, logged in user will see referral code.

Hey Jason,

so when I get email from you, I get it from this email address: “[email protected]” and when I reply to it, I get bad domain name. You are using contact form on our site? It super strange since others are using as well, not sure why it shows VPN for you :/

Here is what I replied:

Hi Jason,

I deactivated the license from your old testing site, try adding it now in new site.

So yes, it will apply up to the product price. Here is the code for it: https://wpgens.helpscoutdocs.com/article/57-automatically-apply-coupons-for-users-that-have-referred-friends

As for the email, email should show for not logged in users. Can you send me this issue, site for it to our support @ wpgens email address. Please don’t use contact form ??

Awesome ??

Hey @ukbestrong,

this feature is available in the premium version only. If you decide to go with it, this is the code you need to add: https://wpgens.helpscoutdocs.com/article/46-woocommerce-subscription-recurrent-rewards

Best regards!

Goran

Hi Eduardo,

you can translate it via loco translate. We can include language file in the next update if you are willing to share it.

Thanks

hey Ivan,

that is actually a great idea, ill work on it.

Hi bjorn,

only premium plugin has the option to apply discount to both users.

If you are using woocommerce subscription plugin, there is the option to set discount and how many times it can be used. But if referee cancels, it wont cancel discount for user, you would have to do that manually.

Hi Abu,

somehow this question slipped my notification. At this moment only coupons, but if you add 100% coupon and define it to be used only for single product, you could give free product/ebook in your case.

Hey Jason,

got your email today, but can not reply due to the wrong email for reply in the contact form: [email protected]

I replied to your email but got:

<[email protected]> delivery failed; will not continue trying

Reporting-MTA: dns;mail4.helpscout.net
X-PowerMTA-VirtualMTA: helpscout-mta
Received-From-MTA: dns;pconsumer-031671d8d15fe79e4 (10.0.202.82)
Arrival-Date: Tue, 3 Nov 2020 15:45:45 +0000

Final-Recipient: rfc822;[email protected]
Action: failed
Status: 5.1.2 (bad destination system: no such domain)
X-PowerMTA-BounceCategory: bad-domain

Could not find an email even in spam folder. Can you send us a question with your email via form https://wpgens.com/contact-us/ or directly on email I sent above.

Thanks!

Hey Jason,

We did not get an email from you, maybe it went to spam, ill check once home, our email is support @ wpgens.com

Sorry for waiting so long on this.