Goran87

Hi Beatriz,

can you install the wp mail logging plugin and see if the email is being sent, as its possible that it went to spam or was bounced off. More here: https://docs.woocommerce.com/document/email-faq/#section-4

Hi,

it should work properly with 4.4.1, what error do you get?

Hey Jason!

check this article: https://wpgens.helpscoutdocs.com/article/9-how-to-enable-auto-updates also make sure your licence has not expired.

Also feel free to contact us directly regarding since you have premium plugin.

Best,
Goran

• This reply was modified 4 years, 6 months ago by Goran87.

Hi,

we have tutorial for premium version that is using shortcodes: https://wpgens.helpscoutdocs.com/article/41-add-referral-link-and-sharing-options-as-a-lightbox-after-successful-order

Its the same with free one except that you would need a PHP knowledge to create shortcode yourself as unfortunately, we don’t have shortcodes for the free version.

Also check this thread: https://www.ads-software.com/support/topic/no-links-or-info-showing-on-user-account-page/

Hi,

are you using free version?

Can you email me at support @ wpgens.com with the temporary admin account and ill try to help out, it’s possible that theme is removing it via css or that action hook is missing.

When you go to the single user account page, in that screen it should show his referral link. For listing all referral links on a single page, you would need to do user query then pull referral code which is saved as gens_referral_id as user meta. So: $referralID = get_user_meta($user_id, “gens_referral_id”, true);

Well this is old question, but if anyone else has the same problem, in premium we have shortcodes that can be placed anywhere, in the free version, you need to just pull referral code which is saved as user meta “raf” and append it to the website URL as yoursite.com?raf=meta. It should be fairly simple for a developer, but for non-developer you would need help.

$referralID = get_user_meta(get_current_user_id(), “gens_referral_id”, true);

referral link is yoursite.com?raf=$referralID;

just add it to some ultimate member account page action hook and that’s it.

All good, I was having the wc_add_notice message outside of use/case which should fire it, and COD plugin was refreshing order status on each fire, so it went to infinite loop, strange that it was fine with other payment gateways, but all good now.

For some reason, the issue happens when we call

wc_add_notice( __( ‘The coupon has been removed from your cart.’, ‘gens-raf’ ), ‘error’ );

if we comment it out, an infinite loop is not happening.

WC()->cart->remove_coupon( $guest_coupon_code );

is working fine.

WC()->cart->remove_coupon( $guest_coupon_code );
wc_add_notice( __( ‘The coupon has been removed from your cart.’, ‘gens-raf’ ), ‘error’ );

this one brings infinite loop.

Thank you!

Hi,

the issue can be with theme where link is in white, i replied to your email.

Hi Héctor,

both free and premium versions are compatible with WooCommerce 4.0.

I forgot to update the description after Woo 4.0 went live.

Sending plugin update that will resolve the issue with Woo 3.9. Will be up soon.

This plugin is just missing usage_count meta set to 0 when creating a coupon, once that is set, it will work without the filter. Had the same issue with my refer a friend plugin.

• This reply was modified 5 years ago by Goran87.