Gordon B?hme

Hi @tcastets ,
were you able to solve the problem?
If there is nothing new, I will close this thread, since it is not a problem of the plugin.
Greetings

Hi @secondbase ,
if there is nothing new, I will close this thread, since this problem is solved.
Greetings, Gordon

Hi @cucuandreigabriel ,

thank you for using the plugin.
If you’re using Gutenberg you can format the answer as you want.

If you’re using Single FAQ in the TinyMCE to conquer the AnswerBox in the SERPs you can also format the answer between the opening and closing shortcode.

If your’re using Multi FAQ in the TinyMCE then you reach the limits of the TinyMCE. Because the answers need to be in one shortcode you can’t make use of HTML – the TinyMCE will delete the special characters < ” > within the answer area of the shortcode.

We’re sorry but this a limitation of the TinyMCE/Shortcode itself. Switch to Gutenberg ??`

Greetings, Gordon

Hi @banglaquiz ,
were you able to solve the problem?
If there is nothing new, I will close this thread, since it is not a problem of the plugin.
Greetings

Hi @banglaquiz ,

so i think we found the problem here.

Your’re using the automated google ads script (have a look at your source code). In this case the ads are injected in the answer of the FAQ and destroys the valid JSON-LD of the FAQ output.

So i’m sorry, but that’s a conflict with a third party plugin and not with the WPSC-Plugin.

Greetings

Hi,

i can’t reproduce this.
Can you provide a link and the used shortcode?

Is this on all pages with FAQ or just this special one?

Greetings

Hi @darkcod3r ,

if you update to the latest version is the problem still there?

Greetings?

Hi @iignatios

thank you for using the plugin and happy optimizing ??

Greetings

Hi @banglaquiz ,

thank for using the plugin and happy optimizing ??

Greetings

Hi @tcastets

Elementor uses it’s own RTE (Rich Text Editor) and they don’t include our elements into there RTE.

That’s why I recommend you simply use our shortcode.

– take the elementor block “shortcode”
– paste the shortcode into it and save this element

You’ll find examples of workings shortcodes on our website: https://wpsc-plugin.com/how-to/faq-page/

Ooooooor switch to Gutenberg ??

Greetings, Gordon`

Hi @rebusify

the correct CSS command is

.sc_card {
box-sizing: border-box;
}

The solution has also been mentioned here in the forum before.

In the current version 1.4.5 this is included.

Many greetings
Gordon

Hello @secondbase ,

please download the latest version (1.4.5) of the plugin. In this version the problem is fixed.
Can you confirm this?

Greetings
Gordon

Hi @naeemawan ,

you can simply uncheck “Render HTML” when creating. This way only the necessary JSON-LD will be output and no HTML.

If the shortcode is already inserted, then set html=”true” to html=”false”.

Many greetings
Gordon

Hi @matlabiir,

the plugin is regularly maintained and updated – we use it ourselves ??

Thank you for using it!

Greetings, Gordon

Hallo @fhalbig ,

lade Dir bitte die aktuelle Version (1.4.5) des Plugins herunter, da ist das gefixt.

Grü?e
Gordon