grafx77

Yep…that was it! I changed the setting to Date Created and all is well. Thanks!!

What does “date paid” have to do with anything? And no, all orders were paid via Stripe credit card, not COD.
This is happening to A LOT of people right now, so this isn’t something that is exclusive to just me.

Again, this issue never occurred until the latest version 7.6.2.

Im pretty sure I have the correct forum as others were reporting the same issue here.

I’ve already tried the solutions you stated above. We need development help. This is a verifiable issue with the latest version of Woocommerce Analytics period. Report this to devs.

I also see there are a TON of people having issues with Analytics as of late. Woocommerce needs to fix this.

I’m going to anticipate support needing the System Report, so here it is

`
### WordPress Environment ###

WordPress address (URL): https://beastfightgear.com
Site address (URL): https://beastfightgear.com
WC Version: 7.6.0
REST API Version: ?</img> 7.6.0
WC Blocks Version: ?</img> 9.8.4
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 8 MB
PHP Time Limit: 600
PHP Max Input Vars: 2000
cURL Version: 7.84.0
OpenSSL/1.1.1q

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.38-MariaDB
Max Upload Size: 2 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

### Database ###

WC Database Version: 7.6.0
WC Database Prefix: wp_
Total Database Size: 51.95MB
Database Data Size: 44.61MB
Database Index Size: 7.34MB
wp_woocommerce_sessions: Data: 22.01MB + Index: 1.08MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.08MB + Index: 0.07MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.08MB + Index: 0.05MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.06MB + Index: 0.04MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 3.17MB + Index: 0.32MB + Engine MyISAM
wp_postmeta: Data: 9.26MB + Index: 3.11MB + Engine MyISAM
wp_posts: Data: 6.88MB + Index: 0.73MB + Engine MyISAM
wp_prli_clicks: Data: 1.71MB + Index: 0.91MB + Engine MyISAM
wp_prli_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_prli_links: Data: 0.00MB + Index: 0.03MB + Engine MyISAM
wp_prli_link_metas: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.03MB + Index: 0.06MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_stats: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.30MB + Index: 0.40MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wobef_history: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_wobef_history_items: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wpeae_account: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpeae_goods: Data: 0.36MB + Index: 0.01MB + Engine MyISAM
wp_wpeae_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpeae_price_formula: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpmelon_advbedit_temp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yith_wcwl: Data: 0.12MB + Index: 0.07MB + Engine MyISAM
wp_yith_wcwl_lists: Data: 0.14MB + Index: 0.15MB + Engine MyISAM

### Post Type Counts ###

attachment: 2802
blocks: 8
nav_menu_item: 52
page: 79
post: 2
product: 460
product_variation: 4424
revision: 200
shop_order: 108
wpcf7_contact_form: 2

### Security ###

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

### Active Plugins (14) ###

Classic Editor: by WordPress Contributors – 1.6.3
Contact Form 7: by Takayuki Miyoshi – 5.7.5.1
Sitemap Generator: by Auctollo – 4.1.9
iThemeland WooCommerce Bulk Orders Editing Lite: by iThemelandco – 2.1.0
Nextend Social Login: by Nextendweb – 3.1.7
WooCommerce Variation Swatches Pro: by Drfuri – 1.0.4
AliExpress, eBay, Amazon and Etsy dropshipping by theShark: by wooproductimporter – 2.0.7
Woocommerce Advanced Bulk Edit: by ????? ??????? – 4.3.4
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce Stripe Gateway: by WooCommerce – 7.3.0
WooCommerce: by Automattic – 7.6.0
WooSidebars: by WooCommerce – 1.4.6
WP Engine Automated Migration: by WPEngine – 4.97
YITH WooCommerce Wishlist: by YITH – 3.20.0

### Inactive Plugins (0) ###


### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #6 - /shop/
Cart: #7 - /cart/
Checkout: #8 - /checkout/
My account: #9 - /my-account/
Terms and conditions: ?</img> Page not set

### Theme ###

Name: Flatsome
Version: 3.14.3
Author URL: https://www.uxthemes.com/
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php version 3.5.0 is out of date. The core version is 7.0.1
flatsome/woocommerce/cart/cart-shipping.php version 3.6.0 is out of date. The core version is 7.3.0
flatsome/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.4.0
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php version 3.4.4 is out of date. The core version is 7.0.1
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.4.0
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php version 3.3.0 is out of date. The core version is 7.0.1
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Outdated Templates: ?</img>
					
					
						Learn how to update

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: block-editor-feature-enabled
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-04-20 21:39:32 +00:00
Options: ?</img>
Notes: 94
Onboarding: completed

### Action Scheduler ###

Complete: 194
Oldest: 2023-03-21 08:17:36 +0000
Newest: 2023-04-20 20:19:54 +0000

Failed: 3
Oldest: 2023-02-18 00:37:44 +0000
Newest: 2023-04-20 19:45:17 +0000

Pending: 1
Oldest: 2023-04-21 10:11:04 +0000
Newest: 2023-04-21 10:11:04 +0000


### Status report information ###

Generated at: 2023-04-20 20:31:29 +00:00
`

@aylonlimited Yep. They’re just p**sing off their “potential customers” by using this somewhat shady tactic of hiding this pertinent info until you’ve actually set everything up.
Hopefully you’ve asked for a refund. I actually use a separate plugin for AC emails called “Abandoned Cart Recovery Premium” by VillaThemes. It’s works very well and has a drag and drop editor for a one time price.

No. Not a tooltip. Like I said, an actual label above or below the image, like MOST other stores have. This isn’t a hard concept to understand. I’ve explained it quite well.

Ok thanks. Sent!

Everything is setup properly. I already stated that the plugin was working at one point, so that really shouldn’t be a question.

If you want to contact me at grafx7711 at gmail dot com, I can give you admin access to the store so you can look into it more. That would be the most efficient way moving forward.

You have opened your support ticket 20 hours ago. Didn’t realize we have to update you every 2 hours about getting back to you.

You were online the whole time. Don’t play coy. We were chatting back and forth with 5-30 minute increments in between. You then suddenly went dark and never said anything. I think it’s fairly straightforward to assume you were not going to answer and you had viewed both my responses.

We have decided not to pursue this anymore. We had every intention of figuring out a workaround for this Flatsome theme conflict. But you being rude and uncooperative made us change our minds.

I’m way ahead of you buddy. I already found another great pop up plugin. As you already know, there about 50 to choose from with much better support and attitude than you provided.

And don’t act like you were going to resolve this issue. The ticket was never going to be responded to and you kept repeating yourself 3 times with the same solution > Your theme is the problem. That is a sure-fire sign that you were all out of answers. You had 3 opportunities to correct it then and you didn’t. What a joke.

You said nothing about getting back to me nor did you state anything about how you were looking into the issue. I left the one star due to the way you handled the situation.

Secondly, WHY on earth are you stating this could be a Magnific issue. Also, why are you stating the obvious about the javascript code? It’s like you have totally ignored the last 2 messages I posted here. If you can’t understand 2 full, clear, and concise messages regarding this, I don’t know what else to tell you. Let me spell it out for you one more time….

1. We already know it is an issue with Magnific, but your script worked. The submission works once I posted your helpful script. I’ve told you this twice now!

2. Next, I told you that when I activated WP Rocket, I had that problem again, but when I deactivate the File Optimization > Defer Javascript option, the plugin works as it should. THAT MEANS >>>>>> I need the correct javascript to add to this list, which I included a screenshot of a message or two back. GO CHECK IT OUT.

You obviously have a VERY hard time understanding English or else I wouldn’t have to repeat myself 3 different times.

In case you need a visual: https://i.imgur.com/ef71vK2.png

What are you talking about? We already went through this.

The script you gave me corrected the issue with the theme. I enabled WP Rocket, and it wouldn’t submit again. When I turn off “Delay Javascript Execution”, the submission works. That is why I was asking for the appropriate javascript files.

This is 100% not an issue with the theme. This is with WP Rocket. If I can get the correct javascript to add to this section, it will work.

Didn’t work. I added
bravepop_front_js
bravepop_front_js-js-extra
bravepop_global
var brave_popup_data

Not submitting. Any other javascripts?

Javascript file?