Gravitate
Forum Replies Created
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Forum: Plugins
In reply to: [Page-list] Remove Pages by TemplateOk thanks for letting us know!
Forum: Plugins
In reply to: [Gravitate Encryption] Is this plugin no longer maintained?@allmyhoney you are correct in that the plugin is no longer being maintained. It still works but we do not support adding or updating any of the encryption methods.
Forum: Plugins
In reply to: [Gravitate Event Tracking] How to track internal Links?There currently is not a default setting for internal links. Most users track internal links by Google Analytics Page views where the previous page was from their site.
If you want to add internal links then you would need to add a class to all your internal links or run a script that adds a class for you to all your internal links. Then set that class as the selector for your tracking event.
Here is a jQuery example:
jQuery('a').each(function(){ // Add Some condition here if the link is internal $(this).addClass('internal-link'); // End conditional here });
- This reply was modified 7 years, 9 months ago by Gravitate.
Forum: Plugins
In reply to: [Gravitate Event Tracking] Form Submission Tracking ProblemUnfortunately, we don’t provide support on your projects. However, your issue sounds the same as others were having where the element is created after the Plugin has registered all events.
Please see these threads for help:
https://www.ads-software.com/support/topic/not-registering-anchor-links-as-events/
https://www.ads-software.com/support/topic/3rd-party-pop-plugin/If the Widget is using an IFrame, then unfortunately there is no way around it. That is a limitation with iFrames and Javascript.
Forum: Plugins
In reply to: [Gravitate Event Tracking] 3rd party pop pluginThis is because the button gets created on the modal popup after all the events get registered. So the event listener doesn’t get added. You will need to find a way to run the event listener after the Modal Popup gets created.
You will need to run the JS like this:
// Some event after the Modal has been created Here…
jQuery(‘.my_button’).on(‘click’, function(){
ga(‘send’, ‘event’, ‘category_label’, ‘action_label’, ‘label’);
});However, depending on how your loading Google Analytics it might be different then ga(
If loading it through Yoast SEO
It might be __gaTracker( or something else. You will need to review that.Or if your loading it through Google Tag Manager then it would be like this:
var gtmga = ga.getAll()[0];
gtmga.send(‘event’, ‘category_label’, ‘action_label’, ‘label’);Sorry, but we did not test it with that plugin.
You can use the manual method of Encryption using the class methods
GDS_Encryption_Class::encrypt()
GDS_Encryption_Class::decrypt()
More details here:
https://www.ads-software.com/plugins/gravitate-encryption/Forum: Plugins
In reply to: [Gravitate Encryption] A-symmetric auto-generate keysYour Server may not be fully setup to create those keys.
You need things like mcrypt, openssl installed and configured for PHP on your server. It may be possible that your using a newer setup then the plugins was test with. You will need a developer to review your PHP Logs, etc to see what the issue might be.Forum: Plugins
In reply to: [Gravitate Event Tracking] No longer working?Yes, the plugin requires jQuery.
WordPress by default load jQuery before the Plugin, but if your loading a custom jQuery after the Plugin then it will not work.You can turn on Debug in the Advanced Page of the Plugin Settings. Make sure to use Console Logs. Then view the console logs and let me know what happens when clicking on items that should send an event.
If jQuery is not loaded then you will see that as an ERROR.
Forum: Plugins
In reply to: [Gravitate Event Tracking] Not registering anchor links as eventsI would need some more details.
You can turn on Debug in the Advanced Page of the Plugin Settings. Make sure to use Console Logs. Then view the console logs and let me know what happens when clicking on items that should send an event.
Because the page changes you will need to turn on Persistant logs.
Do you see a message that says “Sent event to Google Analytics” etc.One issue is that the browser might be stopping the JS when it redirects the page. We have noticed this on some older versions of some browsers. Can you provide more details.
Forum: Plugins
In reply to: [Gravitate Event Tracking] Not working on Two SitesSorry, but I need more details.
You can turn on Debug in the Advanced Page of the Plugin Settings. Make sure to use Console Logs. Then view the console logs and let me know what happens when clicking on items that should send an event.Forum: Plugins
In reply to: [Gravitate Event Tracking] Cannot see any events in AnalyticsGoogle Analytics does have a delay. It use to be 24 hours, but it might be less now. The only way to view the events in real time is to go to the “REAL-TIME” Reports and go to Events. Then it will show you the events in real time. Another issue that some people have is that they block their IP so make sure your IP or location is set to track events. The last thing to try is to turn on Debug in the Plugin in the Advanced Page. Make sure to only use Console Logs. Then have a developer view the console logs to see if they notice any issues. When clicking on some that fires an event you should see a message in the console logs that says “Sent Event to Google Analytics” Etc.
Make sure to turn off Debug when done!Forum: Plugins
In reply to: [Gravitate Event Tracking] Can you track a show/ hide spoiler shortcode?You can only attach events to DOM elements. So you would need to view how the shortcode gets printed in the dom. Is there a unique class or id that the shortcode adds to the element.
Forum: Plugins
In reply to: [Gravitate Event Tracking] Events not showing as goalThat would be something you would need to configure in your Google Analytics Dashboard and unfortunately we don’t offer support for that. If they are firing properly then it is most likely an issue with your GA configuration.
Forum: Plugins
In reply to: [Gravitate Event Tracking] tracking mailto eventYou just need to add an event with the mailto: in the selector like this:
a[href^="mailto:"]
There has been an update to the Plugin and now it has a Preset for this.
Forum: Plugins
In reply to: [Gravitate Event Tracking] Error Saving your Events. Please try again.Sorry this is such a late response. Unfortunately, I can’t provide much help without more details. The only thing that I can think of is someone had a similar issue, but that was because they had tons of events and their server was not setup to take in that much input so it was blocking the save. I think they had to increase their max_input_vars or something like that.