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Viewing 7 replies - 16 through 22 (of 22 total)
  • Thread Starter gretablue

    (@gretablue)

    Thanks for the tip. What could be the issues on my live site? I can’t use a staging site as my host charges an arm and a leg for it.

    Thread Starter gretablue

    (@gretablue)

    I don’t know where that is!

    Thread Starter gretablue

    (@gretablue)

    I have no idea how to find my functions.php file so am not going to attempt this! Have simply hidden the deleted products from my FB shop for now. I notice in my Commerce Manager that all my deleted products aren’t deleted, they’re just ‘archived’ – which may be a clue to the problem.
    Given the number of people who seem to experience this, it would be good if the plugin developers could work with FB on it to improve things!

    Thread Starter gretablue

    (@gretablue)

    It’s not resolved yet unfortunately. I don’t know where to put the code!

    Thread Starter gretablue

    (@gretablue)

    Status report:

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    `

    Thread Starter gretablue

    (@gretablue)

    Thank you Sol J but as I said in my post, FB won’t let me delete from my catalog – it tells me I must do this in Woo.

    I have exactly the same problem. And when I go to my FB commerce manager and look under ‘sets’, the ‘all products’ set has every product I’ve ever had in my catalog – deleted or not – with error signs next to the deleted ones!

    FB doesn’t allow me to delete anything from my catalog. It says I have to do this in Woo (which I’ve already done of course)

Viewing 7 replies - 16 through 22 (of 22 total)