gretablue

Thanks for the tip. What could be the issues on my live site? I can’t use a staging site as my host charges an arm and a leg for it.

I don’t know where that is!

I have no idea how to find my functions.php file so am not going to attempt this! Have simply hidden the deleted products from my FB shop for now. I notice in my Commerce Manager that all my deleted products aren’t deleted, they’re just ‘archived’ – which may be a clue to the problem.
Given the number of people who seem to experience this, it would be good if the plugin developers could work with FB on it to improve things!

It’s not resolved yet unfortunately. I don’t know where to put the code!

Status report:

WC Version: 6.0.0
REST API Version: ? 6.0.0
WC Blocks Version: ? 6.6.0
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 2.9.4
Log Directory Writable: ?
WP Version: 5.8.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: –
WP Cron: ?
Language: en_GB
External object cache: ?

### Server Environment ###

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PHP Version: 7.4.27
PHP Post Max Size: 256 MB
PHP Time Limit: 120
PHP Max Input Vars: 3000
cURL Version: 7.66.0
OpenSSL/1.1.1l-fips

SUHOSIN Installed: –
MySQL Version: 5.7.32-35-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

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WC Database Prefix: wp_
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### Post Type Counts ###

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attachment: 827
custom_css: 3
jetpack_migration: 2
nav_menu_item: 37
nf_sub: 5
oembed_cache: 1
page: 20
post: 60
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product_variation: 83
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shop_order: 1
soliloquy: 1
testimonial_rotator: 1
wp_block: 15
wprm_recipe: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

Advanced Database Cleaner: by Younes JFR. – 3.0.3
Facebook for WooCommerce: by Facebook – 2.6.8
Genesis eNews Extended: by Brandon Kraft – 2.2.0
jQuery Pin It Button for Images: by Marcin Skrzypiec – 3.0.6
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.1.19
Ninja Forms: by Saturday Drive – 3.6.7
Printful Integration for WooCommerce: by Printful – 2.1.27
Printify Shipping Method: by Printify – 2.5
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
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SiteGround Optimizer: by SiteGround – 6.0.5
SiteGround Security: by SiteGround – 1.1.3
Social Warfare: by Warfare Plugins – 4.3.0
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.69

WooCommerce Blocks: by Automattic – 6.6.0
WooCommerce – MailerLite: by MailerLite – 1.5.7
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WooCommerce Payments: by Automattic – 3.5.0
WooCommerce: by Automattic – 6.0.0

### Inactive Plugins (0) ###

### Dropin Plugins (1) ###

object-cache.php: Memcached

### Settings ###

API Enabled: –
Force SSL: –
Currency: NZD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
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Taxonomies: Product Types: external (external)
grouped (grouped)
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variable (variable)

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exclude-from-search (exclude-from-search)
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Shop base: #2561 – /store/
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My account: #8 – /my-account-2/
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Name: Market
Version: 1_0_1
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Parent Theme Name: Kadence
Parent Theme Version: 1.1.11
Parent Theme Author URL: https://www.kadencewp.com/
WooCommerce Support: ?

### Templates ###

Overrides: –

### WooCommerce Payments ###

Version: 3.5.0
Connected to WPCOM: Yes
Blog ID: 147098419
Account ID: acct_1J7W0m2H1VC7BrxV

### Action Scheduler ###

Canceled: 2
Oldest: 2021-12-29 13:24:28 +1300
Newest: 2021-12-29 13:27:18 +1300

Complete: 1,862
Oldest: 2021-12-07 16:11:01 +1300
Newest: 2022-01-01 11:48:36 +1300

Pending: 5
Oldest: 2022-01-01 12:23:30 +1300
Newest: 2022-01-06 22:40:20 +1300

### Status report information ###

Generated at: 2022-01-01 11:48:58 +13:00
`

Thank you Sol J but as I said in my post, FB won’t let me delete from my catalog – it tells me I must do this in Woo.

I have exactly the same problem. And when I go to my FB commerce manager and look under ‘sets’, the ‘all products’ set has every product I’ve ever had in my catalog – deleted or not – with error signs next to the deleted ones!

FB doesn’t allow me to delete anything from my catalog. It says I have to do this in Woo (which I’ve already done of course)