Gladys
Forum Replies Created
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Forum: Plugins
In reply to: [The Events Calendar] Events browser tab now showing dates – incorrectlyHi there,
With our latest release of The Events Calendar 6.3.6, we have fixed the issues with incorrect title tags showing on your event pages.
As always, we suggest testing updates on a staging site first and having a recent backup, but it should all be smooth sailing. If you implemented any workarounds, you can remove them after updating the plugins.
If you still have issues after updating to the latest releases, please open a new support thread and include any specific details and screenshots if possible.
Have a great day!
Forum: Plugins
In reply to: [The Events Calendar] Upcoming Events List itemsHi there!
We have an article that will help you add categories to the list view here
https://theeventscalendar.com/knowledgebase/add-category-tags-to-list-view/Let us know if that helps,
GladysSince you’re asking about our Premium Add-ons, please create a Pre-sale Ticket on our HelpDesk. We should be able to answer all of your questions there.
I’d be closing this thread, and we’d be glad to help you out on our HelpDesk. This is for us to follow WordPress Forum Guidelines regarding premium plugins.
Thank you.
Forum: Plugins
In reply to: [The Events Calendar] 6 month in the calender viewYou’re very welcome. Let us know if it works for you.
Forum: Plugins
In reply to: [The Events Calendar] Title text generationThanks for the compliment! We have an article that explains how to change the title tags here:
https://theeventscalendar.com/knowledgebase/changing-the-browser-title-for-calendar-views/
Let me know if this helps,
GladysForum: Plugins
In reply to: [The Events Calendar] vents are not displayed in the calendarHi there! I’d be happy to help with your issue today.
I am sorry you are running into trouble displaying the events. Checking through the information here, it looks like everything is set up correctly to point to the correct URL paths, and the permalinks are enabled. Can you please double-check the posts are published and not set to draft or hidden? Also, it may help to resave your permalink settings, clear the site’s cache, and reload the page.
Last, ?to follow the WordPress Forum Guidelines, please refrain from providing the full system information. You can safely provide us with the below in the future.
- PHP
- WordPress
- The Events Calendar
- Theme and Version
Forum: Plugins
In reply to: [The Events Calendar] Japanese date notation is not appropriate.I’m very sorry, I sent the wrong link for the template files. Here is the correct link:
https://theeventscalendar.com/knowledgebase/calendar-template-files-v2/
For list view, I believe the file is here:
/wp-content/plugins/the-events-calendar/src/views/v2/list/event/date-tag.phpFor month view:
/wp-content/plugins/the-events-calendar/src/views/v2/month/calendar-body/day/calendar-events/calendar-event/date.phpForum: Plugins
In reply to: [Event Tickets and Registration] Events Ticket Checkout – NOT LOADING!?Thanks for the update @increaseweb604?. I completely understand where you are coming from there, and am glad you were able to sort it out!
I’ll be closing this thread to keep track of topics/issues efficiently and for us to follow the WordPress Forum Guidelines. Please do not hesitate to bump a new thread on our way.
Thanks for the update Roweena. Let us know if you need more help with PayPal next release.
Forum: Plugins
In reply to: [The Events Calendar] Create multiple eventsHi there!
With the free version you can create an event that happens over multiple days, or you can create multiple events with the same title that occur on different days. The plugin will display them on the proper event start date and pretty permalinks will be similar. If you mean showing the same event several times, like a class that occurs weekly, that feature is available in our premium plugin and if you’re asking about our Premium Add-ons, please create a Pre-sale Ticket on our HelpDesk and we will be happy to answer all of your questions there.?
I’d be closing this thread, and we’d be glad to help you out on our HelpDesk. This is for us to follow WordPress Forum Guidelines regarding premium plugins.
Color coding the categories can be done with this 3rd party plugin:
The Events Calendar: Category Colors- Install and activate this plugin.
- For each event assign it an Event Category of either location.
- From there go to Events > Settings and click the Category Colors tab
- Adjust the colors for each category and choose the options that best work for you.
We have an article that will guide you on color coding your events by category here:
https://theeventscalendar.com/knowledgebase/k/the-events-calendar-category-colors/
Let me know if this helps,?
GladysForum: Plugins
In reply to: [The Events Calendar] Japanese date notation is not appropriate.Hi there,
You can follow our guides for overwriting template files here:
?
https://theeventscalendar.com/knowledgebase/k/how-to-customize-templates-and-css-in-a-view/
?
https://theeventscalendar.com/knowledgebase/k/customizing-template-files-2/
?
https://theeventscalendar.com/knowledgebase/k/template-customization-example/You can find a full list of template files here:
https://theeventscalendar.com/knowledgebase/events-calendar-pro-template-files/
Let me know if this helps,
GladysForum: Plugins
In reply to: [Event Tickets and Registration] Attendee list webhook Part 2Since you’re asking about our Premium Add-ons, please create a Pre-sale Ticket on our HelpDesk. We should be able to answer all of your questions there.
I’d be closing this thread, and we’d be glad to help you out on our HelpDesk. This is for us to follow WordPress Forum Guidelines regarding premium plugins.
Thank you.
Hi Roweena,
It sounds like there may be a conflict with another plugin that is affecting our plugins here.
It would be good to test for conflicts. Could you follow the following steps?
- Deactivate all other plugins except for The Events Calendar Plugins.
- Switching to the Default theme.
Please read the Testing for Conflicts article before doing anything.
To be safe, we’d recommend conducting tests and updates on a?Staging Server. Also, please keep a working backup of your website.
Best,
GladysForum: Plugins
In reply to: [Event Tickets and Registration] Checkout Unavailable! error (PayPal)That’s great news @stefiharr!
If you have a minute to rate our plugin, that would be awesome!
https://www.ads-software.com/support/plugin/event-tickets/reviews/I’ll be closing this thread, and please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.
Best,
GladysForum: Plugins
In reply to: [Event Tickets and Registration] Checkout Unavailable! error (PayPal)Hi Roweena,
I’d be happy to help and to keep things organized and compliant with WordPress Forum Guidelines, please open up a new support thread. It sounds like there may be a conflict with another plugin that is affecting our plugins here.
It would be good to test for conflicts. Could you follow the following steps?
- Deactivate all other plugins except for The Events Calendar Plugins.
- Switching to the Default theme.
Please read the Testing for Conflicts article before doing anything.
To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.
If you still have trouble after testing for conflicts, please open up a new forum thread.
Best,
Gladys- This reply was modified 1 year, 1 month ago by Gladys.