groovyq

Thank you Stergos!

I just filed a ticket with extra details.

Best regards.

@stergosz ,

Thank you! It was my pleasure to give 5 star review and write a review with my experience with the plugin.

I just want to give you a quick update about the top padding problem. I contacted GeneratePress support about the issue, however unfortunately, after doing their recommendation (duplicating the container block, and deleting the old block, saving the version only with the new block) it broke my design of the pop-up.

Is there any other solution I can get rid of the top padding on my pop up? Thank you!

@stergosz ,

This worked flawlessly! Exactly what I was looking for! ??

I appreciate the support and help you provided me with. Please keep up the great work you’re doing with the plugin, this is absolutely brilliant.

Again, thank you for the time,

Best regards,
Mihail.

Thanks for the quick reply Stergos!

Oh, so that’s what causes this issue.

“Pressing the “Get Five Free Chapters” doesn’t close the popup, hence why the popup re-appears” –> is there a way the popup to be closed when clicking “Get Five Free Chapters”, and directed to the URL?

Or maybe any workaround so it achieves what I am looking to achieve, if possible?

Thanks for the explanation ??

• This reply was modified 7 months, 2 weeks ago by groovyq.
• This reply was modified 7 months, 2 weeks ago by groovyq.

Thanks for the detailed reply @stergosz

I contacted my hosting support and they cleanded server-side such (OPCache), and the campaign that had set a Display Condition, doesn’t appear on every page now. This issue is resolved, it was a caching issue Thank you!

Yes, the popup’s “Not now” button is working perfectly fine when it appears as a pop up and closes the popup. I also contacted GP about the top padding.

So these issues are solved. I appreciate the support!

The only remaining problem is this one:

2. When I select Get Five Free Chapters button, it successfully leads me to the next form where I need to put the email to download. However, the PopUp reappears: https://imgur.com/QYcUYGQ and I need to close it again, to access the next form. How do I get rid of the second PopUp unecessary appearance?

The caching doesn’t seem to be the problem here unfortunately. Let me explain this a bit further if you don’t mind:

These are the conditions I set for the first PopUp: https://imgur.com/a/qFLwOjk. Despite the conditions being set to do not show campaign for X, after clicking Get Five Free Chapters, the next form the users need to enter their email to access their ebook chapters appear, as it should. But as soon as this is loaded, the first PopUp still reappears on top of the next form the users need to enter their email. I hope I explained this clearly.

Again, thanks for the support and patience.

Best regards,
Mihail

I just want to update you what I did since posting the last post:

I redesigned the Pop Up and now it looks a lot better.

I have two things I want to ask if you don’t mind.

1. https://imgur.com/2MQhP6n –> The red rectangle is an extra space that I want to get rid of when my Pop Up appears. It appears on mobile too.

At the editor, there isn’t such extra free space. I would like to get rid of.

2. When I select Get Five Free Chapters button, it successfully leads me to the next form where I need to put the email to download. However, the PopUp reappears: https://imgur.com/QYcUYGQ and I need to close it again, to access the next form. How do I get rid of the second PopUp unecessary appearance?

Any help will be appreciated. Keep up the great work you’re doing with the plugins.

Best regards,
Mihail.

In addition I have two more questions if you don’t mind.


1. I am confused why the PopUp appears like this on the Live page: https://imgur.com/30Bh6Sp

When I designed it this way:?https://mrpectus.com/firebox/woocommerce-new-visitor-sale/

Can you please check why the PopUp appears like this?


2. The other campaign with URL: https://mrpectus.com/firebox/woocommerce-new-visitor-sale-2/ appears on load on every page, when I set the conditions to appear only at the Privacy Policy page. I actually don’t want this to appear at any page, only when a user clicks “Get Five Free Chapters” from this URL https://mrpectus.com/firebox/woocommerce-new-visitor-sale/. This campaign also appears unlike I created it. https://imgur.com/nfr8b0V

I appreciate the support Stergos,

Best regards,
Mihail.

• This reply was modified 7 months, 2 weeks ago by groovyq.

Hello Stergos,

Here’s the PopUp URL: https://mrpectus.com/firebox/woocommerce-new-visitor-sale/

The “Get Five Free Chapters” button is working, but the “Not Now” doesn’t. When you click it it doesn’t close.

Thank you!

Wow, Thank you for the detailed explanation Stergos! I really appreciate it. Now it is working perfectly fine.

I wasn’t setting up the entire form block to go from there, I was just selecting the individual form boxes. It was my mistake, the plugin is working smoothly.

Just one more thing, on another campaign, when I select the Button –> On Click (Close Campaign) –> Current Campaign, it doesn’t close. https://imgur.com/Fl6uaLj

I tried a few ways but it still doesn’t close when I click the button. I must be doing something wrong.

Kind regards,
Mihail

Hello Stergos! Thanks for the reply! I appreciate the help.

Can you please check the URL link I provided above again, I just made some changes. The PopUp in question is Campaign ID 10583, https://imgur.com/zbAOoSe . I intentionally turned just that campaign on just so you can be able to identify why when the user enters his e-mail address, and clicks the Button below, it doesn’t lead to the URL I selected it to go to. It just re-opens the pop up. Sorry if I am not being clear what what I am trying to achieve.

Appreciate your time and help Stergos!

Hello Stergos! Thank you for the quick reply.

I appreciate your help with my concern, and clearing up some things up for me.

The page I need help with is my staging site. Can you please check if the URL I provided again with this user/pass – https://imgur.com/HiLM6Pp Thanks again!

Thanks for the quick reply, @marcdk.

I appreciate your support.

I liked the simplicity of the plugin so much, sorry if I annoy you. Is there no possible way to resolve this issue?

Thanks

Thanks for the reply @marcdk

I use Generatepress and Generateblocks. I use SimpleTOC in the left sidebar as an element that appears on all posts on my website. I find it strange that it appears on https://pectusexcavatumfix.com/pectus-carinatum-exercises , but not on the other posts.

It works perfectly fine on this blog post.

Hello @marcdk!

Sorry for the late reply! My website was in a staging environment, and I couldn’t share the URL.

The URL of the problem is: https://pectusexcavatumfix.com/pectus-carinatum-exercises/

When I click any of the headers, the page doesn’t scroll down.

Also, a problem occurs that says: “No headings found. Save or update post first.” Even though I update the post, the issue remains. An example URL for this problem is: https://pectusexcavatumfix.com/measurement/

Any help is appreciated!
Mihail

Hello @marcdk! Thank you for the quick response.

Do you know what JavaScript and CSS I should add? I am familiar with the adding process; I don’t know that code to add.

Would you please assist me with that?

Many thanks for considering my request.