gundog88

Hi bullymax,

My issue turned out to be a theme one – Simplicity by Olegnax hadn’t been updated to be compatible with the latest rendition of WooCommerce and there were compatibility problems. Since Olegnax released the new version of Simplicity that was compatible with WooCommerce 2 things have worked perfectly. As far as I could see when I trawled the wordpress support pages for people with similar problems, the theme was often where the problem lay – I would recommend going back to your theme’s designers.

I don’t think I’ve been much help, but I hope you get your issues resolved.

Hi Coen,

I setup Twenty Twelve and the whole process worked perfectly. It’s obviously a problem with my theme, which the developers are apparently aware of. I will have to wait for them to release an update addressing the issues.

Thanks very much for your help.

Hi Coen, I’m using Simplicity by Olegnax, not WooThemes

Thanks for the replies.

I updated my theme earlier this week and according to my dashboard it is up to date. I tried deactivating all plugins except for WooCommerce – the site didn’t freeze when I placed the order, but instead showed a strange screen that said “checkout” at the top, but with a message below to me (not the customer) to say that a new order had been placed. The message also included the following text:

“Fatal error: Class ‘order_item_meta’ not found in /home2/timotij4/public_html/wp-content/themes/simplicity/woocommerce/emails/email-order-items.php on line 14”

I’ve checked system status and all pages seem to be set up, including the “order received” page which doesn’t appear when I click on “place order”. I also expect a message to appear to the user regarding BACS payment, but nothing appears.

How do I check my browser console for errors?

Thanks again for your help.

Hi splashingpixels,

Thanks for the advice. I have used firebug to inspect the element, but I am a novice at this. How do I know which style is responsible for styling it and how do I modify it?

Thanks for your help and patience.

??

thecookiemonster, here’s an email I received from Mjireh, who are plugged into Woocommerce:

It is true that we currently do not have support for any South African payment gateways. In the next few weeks we are going to be launching a major update that will include support for over 40 new payment gateways including PaymentExpress in South Africa. Please follow us on twitter or sign up for our newsletter and we’ll let you know when we release this update.

I’ve also found these woocommerce extensions that support South African payment gateways (for a price, obviously): https://www.woothemes.com/product-category/woocommerce-extensions/?prod_cat%5B%5D=1023&s=&post_type=product&min_price=0&max_price=99&prod_country=1106

good luck.

hey cookiemonster,

If you haven’t already, check out this blog post: https://www.theforge.co.za/2012/06/13/south-african-payment-gateways-that-dont-require-bank-registration/ – very helpful. Download the pdf guide for a full breakdown of payment gateways that require merchant registration and those that don’t.

My problem now is that I don’t think any of these service providers can plug in to the theme that I’m using, but hopefully I’m missing something.