GunterTheChimp

Hey vivipapaliaga,

Thanks for posting again. Because the translation plugin or add-on would be responsible for changing the language of the page and the MailChimp list subscribe form plugin, we wouldn’t really be the best resource for translating the page for a multilingual site. In this case, I would recommend reaching out to the support team for WPML here: https://wpml.org/forums/forum/english-support/ for more information on translating other WordPress plugins.

Thanks again for swinging by. Please feel free to contact us with any other questions about the form plugin. Have a great day!
-Gunter

Hey ConnerBarnes,

Thanks for swinging by the support forums. I’ll be happy to provide some information on having a form that submits to multiple sites.

When using the MailChimp List Subscribe Form plugin, the plugin is designed to connect to a only single account and list at a time. Because of this, there wouldn’t be a way to have the plugin submit to more than one list. In order to achieve this kind of setup, it would require a bit of custom coding using our API or another plugin. For more information on our API, you can check out our documentation here: https://apidocs.mailchimp.com/ and if you have more detailed questions about using it, reach out to our API support team at apihelp@mailchimp.com.

Thanks again for posting. If you have any other questions, please let us know! Have a great day!
-Gunter

Hey b-summers,

Thanks for posting. It does seem like there could be a cleaner way of submitting multiple forms on a single page, and I’ll be happy to communicate this to our plugin developers. For the time being, however, multiple instances of the plugin on a single page should still work as expected. Although the success messaging will still display for both forms if only one is used, the appropriate data for form used will be passed back to MailChimp successfully. If you’re seeing an instance where multiple forms are causing one or both of them to break, I’ll be happy to take a closer look. If so, please reply back with a link to a page with multiple forms and we can check it out.

Please feel free to reply back with any other questions!
-Gunter

Hey b-summers,

Thanks for stopping by. Within MailChimp, the default merge tag is designed to serve as a placeholder for a field if the subscriber doesn’t have a value for that specific field. For example, the default merge tag for a First Name field might be something like “Valued Customer”, so that if the merge tag for the First Name field is used in a MailChimp campaign, folks within a first name stored in the list will still receive a greeting of “Valued Customer” instead of a blank space.

Because MailChimp is an email marketing platform, everyone stored on the list should have an email address and wouldn’t need a default merge value for that field. Having the option to easily use the field name instead of the default merge value as the placeholder seems like it would be pretty handy, and I’ve passed along the feature request to our developers as a suggestion for a future update. In the meantime, it would be possible to use the field name by editing the mailchimp_widget.php as noted by sem101 above.

Thanks again for posting. Please feel free to let us know if you have any other questions. Have a great day!
-Gunter

Hey vivipapaliaga,

Thanks for stopping by and posting in the support forum. When setting up a multilingual WordPress site, it would require the use of some additional Plugins to make the site adapt to the language of the subscriber that visits that page. While our plugin does include various translations, it would be up to such a plugin to changes the displayed language based on the browser used to visit the page. I would recommend checking out this resource from WordPress for additional information on getting started on a multilingual site: https://codex.www.ads-software.com/Multilingual_WordPress

Thanks again for posting. If there are any other questions we can help out with regarding the plugin, please feel free to stop back by. Have a great day!
-Gunter

Hey blondeninja,

Thanks for swinging by the support forum. When editing the #mc_signup_submit element in the stylesheet for the page, the ‘background:#FFFFFF’ element would only change the color of the button background. In order to make the text black, you would need to add a ‘color:#000000’ style to the #mc_signup_submit element as well.

Additionally, it appears as though the white text style is being applied to the submit button text due to the #footer .button style in style.css stylesheet for the WordPress site on line 1877. In this case, you’ll want to remove or override this style to prevent the submit button text from appearing white.

Thanks again for posting. Please feel free to contact us with any other questions. Have a great day!
-Gunter

Hey bill.wright.pmp,

Thanks for posting. I was able to check out the error message in the other thread, and it appears as though this it a little different from the other errors that we’ve seen. From the looks of it, the error arises because the integration is unable to locate “/wordpress/index.php”, which could be the result of the local installation. Were you able to see similar results on a live installation of the WordPress site that wasn’t installed locally? Additionally, if you can provide us with some additional information about how the site was setup and how the plugin was installed, that can help us in trying to replicate what’s going on.

In the meantime, it would be possible to use our embedded form code to add a form to the site: https://eepurl.com/gOGN

Thanks again for stopping by. We look forward to hearing back from you!
-Gunter

Hey sem101,

Thanks for swinging by the support forum. By default, the plugin form fields will pull in the default merge value for the field that’s set up within MailChimp. This is the value that will be assigned to a certain field if they don’t have a value for it, and it can be edited within the form builder: https://eepurl.com/gOHW This way, it would be possible to use a placeholder besides the field name for the plugin form.

In order to use the field names instead, it would be necessary to edit the code as you’ve noted above. This does seem like it would be handy to change this setting within the WP admin panel, and I’ll be happy to pass this information along to our developers internally as well.

Thanks again for posting, and if you have any other questions, please feel free to contact us again. Have a great day!
-Gunter

Hey James Mfanyakitu,

Thanks for posting again. When the plugin is updated, then any changes to the plugin code would be undone. In the event that this happens, the changes would need to be made again to the new, updated plugin code.

Thanks again for stopping by. Please feel free to contact us again if you have any other questions. Have a great day!
-Gunter

Hey dirtyx

Thanks again for providing that information so I can dig into it further. I was able to run a few additional tests, and from what I can see, the forms will submit the correct information even if the page is forced to refresh and the Success message shows for both forms. However, because each form on the page is generated by the mailchimp_widget.php code, there wouldn’t be a way to assign a unique ID to each form element. For this reason, if you’re looking to add some extra code to make multiple forms submit on the page without refreshing, it would require a custom-coded solution.

In this case, it may be possible to do so using the MailChimp API: https://apidocs.mailchimp.com/ or modifying our embedded form code: https://eepurl.com/gOGN

Thank you again for posting, and if you have any other questions about the plugin, please feel free to reach back out. Have a great day!
-Gunter

Hey simongondeck,

Thanks for swinging by the support forum. I’ll be happy to help out with troubleshooting this form, but first we’ll need a bit more information. If you can reply back with a link to the form in question, as well as what is specifically happening when trying to use the plugin, we’ll be happy to dig into this further.

Thanks again for posting and we look forward to hearing back!
-Gunter

Hey jasonthedce,

Thanks for the heads up on that. We’ll be sure to keep that in mind when troubleshooting. Please feel free to reach out to us with any other questions or concerns regarding the plugin. Have a great day!
-Gunter

Hey intojune,

Thanks for swinging by the support forum. I’ll be happy to help out with making changes to the plugin form.

Because adding a CAPTCHA would require significant changes to the plugin code, I would recommend checking into a custom or 3rd party integration that can be outfitted with them. Wufoo is one such integration that can have CAPTCHAs and integrates with MailChimp.

As for those other changes, we’ll need a little more information to get a better idea of what you’d like to change. If you can reply back with a link to the page where the plugin is used, as well as a bit more information on how you’d like to edit the form, we’ll be happy to assist further.

Thanks again for posting. We look forward to hearing back from you. Have a great day!
-Gunter

Hey Bruce Price,

Thanks for posting again. Once the desired changes have been made to the list inside of MailChimp, you’ll need to update the list data that the plugin has access to. To do this, log into the WP Admin page and then head into the plugin settings. There, you’ll want to click the “update list” button at the top of the plugin settings page, like this: https://screencast.com/t/X4Y2yD0RnUr0 This will refresh the plugin with the most up-to-date list settings from MailChimp.

As for the iPad app, it sounds like you may be referring to one of our mobile applications, which is a little outside of the scope of this support forum. If so, please reach out to our support team at help@mailchimp.com for more information on those applications. If this is about the MailChimp List Subscribe Form Plugin, please let us know and provide a bit more information about what’s going on, and we’ll be happy to help out.

Thanks again for posting. Please let us know if you have any other questions. Have a great day!
-Gunter

Hey Peppermint2Go,

Thanks for providing that information. I was able to test out the form on your site, and I was able to successfully sign up to a list in your account. It doesn’t appear as though I’ve been added to another organization’s list or received their opt-in/confirmation emails.

If you can also grab a screenshot of the available lists in the plugin settings if they’re still showing there, as well as the email in German that the subscriber originally received and forward them over to wordpress@mailchimp.com then reply back here, we can dig into this further.

Thank you again for your patience and cooperation while we look into this. We look forward to hearing back!
-Gunter