Gyu

Hi,
the way Infusionsoft forms work is described here :
https://ug.infusionsoft.com/article/AA-01056/16/CRM/Contacts-Companies/The-contacts-web-profile.html

So yes, we should be able to catch the web ID from the tracking cookie and paste it in a hidden field.
But if GravityForms go through the API, and that the API does not accept WebTracking ID, then it’s a no go => it will populate a custom field but not link the anonymous visitor and the name contact together.

But if that’s the case, then we should ask Infusionsoft to change it’s marketing speech to “Not compatible with WordPress”… or “Compatible with restrictions”

Hi,

I’m afraid this does not work.

If you compare the Infusionsoft’s js : batteries.usbandco.fr/contact and the gravity form page : batteries.usbandco.fr/contact2

In the first case the contact is created with 2 important things : the form submission data, and the clickstream from the webprofile data.

In the second case, the contact is also created, but that’s all. No form data, and more important no clickstream from the web tracking.

Regards