hairyhobo

hello, can you advise how i send the logs in private?

Do you need them though to see there phone number is not coming from paypal to woocommerce via your plugin, as i couldnt see the phone number in the logs, only the customers name, address and email

On all other orders using klana/stripe, in the clients order details their phone number appears. With all the PayPal orders via your plugin, the only customer details that appear are name, address, email.

how do I send logs in private?

OK great, thanks. Im not sure they know which email account they bought the plugin on, but i will let them know

Thanks

thanks for the reply, i have a feeling its an out of date plugin and someone has updated wordpress. Its v2.0.8.4 and it dosent have an “auto update” after it like the other plugins (where as your free plugin has auto update after it), would that mean they purchased it from you a while ago?

• This reply was modified 1 year, 1 month ago by hairyhobo.

I forgot to reply, but if you put in any IP it would always show a different location when your search it on the website compared to the email the plugin sends with the offending IP

Hi, i tried on different devices and browsers, all in private browsing and it would always show different information.

A long time. I take it this plugin is dead

awesome, thank you

If you could let me know if there is a way to turn this off in the plugin/widget that would be great.

I have used>>>
.jeg-elementor-kit.jkit-icon-box .jkit-icon-box-wrapper {
border: none !important;
}

to hide it for now.

In the css i found>>>

.jeg-elementor-kit.jkit-icon-box .jkit-icon-box-wrapper {
   
    border: 1px solid var(--jkit-border-color)

Where do you turn this off in the widget?

In the widget, under Icon Box Container/normal border/ , the border is set to none. The only other place i can see a border is under icon but thats set to none as well.

After disconnecting again, removing, adding, disconnecting, removing, adding the account from site kit, its finally worked or at least i hope so. Its on “gathering data” so fingers crossed its working.

hi, thanks for the reply.

Yes, i have tried it in chrome incognito and the same happens, it just loops through the “allow” screens.

I have tried disconnecting analytics, also turning off the account in chrome but no joy.
Search console is connected and working ok.

Ive sent over the info via your link.

Thanks

yes, emails are being sent to customers.
In the recipient box for new orders the email address had been changed to something different from the default admin, this had been working for a year.
The last time it worked this was on the 6/7/21. Since the latest woocommerce update it seems to of generated the problem.

### WordPress Environment ###

WordPress address (URL): https://www.horsesearch.uk
Site address (URL): https://www.horsesearch.uk
WC Version: 5.5.1
REST API Version: ? 5.5.1
WC Blocks Version: ? 5.3.2
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.4.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.2.34
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.7.34-cll-lve
Max Upload Size: 64 MB
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fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

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WC Database Prefix: wp_
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### Post Type Counts ###

acf-field-group: 2
attachment: 580
case27_listing_type: 3
case27_user_package: 102
elementor_library: 11
job_listing: 84
nav_menu_item: 22
oembed_cache: 2
page: 19
post: 20
postman_sent_mail: 250
product: 4
shop_coupon: 2
shop_order: 20
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (14) ###

Advanced noCaptcha & invisible Captcha: by Shamim Hasan – 6.1.5
Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 5.2.2
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Elementor Pro: by Elementor.com – 3.3.2
Elementor: by Elementor.com – 3.3.0
Gmail SMTP: by naa986 – 1.2.2
Site Kit by Google: by Google – 1.37.0
OMGF: by Daan from FFW.Press – 4.4.4
Limit Login Attempts Reloaded: by Limit Login Attempts Reloaded – 2.23.0
Rank Math SEO: by Rank Math – 1.0.68
String Locator: by Clorith – 2.4.2
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.9.0
WooCommerce: by Automattic – 5.5.1
WP Mail Logging: by Wysija – 1.9.8

### Inactive Plugins (8) ###

Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.0
CF Page or Post Duplicator: by Carlos Fazenda – 1.1
Envato Market: by Envato – 2.0.6
iThemes Security: by iThemes – 7.9.1
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
Post SMTP: by Yehuda Hassine – 2.0.23
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.2
Wordfence Security: by Wordfence – 7.5.4

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (1) ###

installatron_hide_status_test.php: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
job_package (job_package)
job_package_subscription (job_package_subscription)
promotion_package (promotion_package)
resume_package (resume_package)
resume_package_subscription (resume_package_subscription)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #4242 - /shop/
Cart: #2804 - /cart/
Checkout: #2805 - /checkout/
My account: #2806 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: My Listing Child
Version: 1.1
Author URL: https://27collective.net/
Child Theme: ?
Parent Theme Name: My Listing
Parent Theme Version: 2.6.7
Parent Theme Author URL: https://27collective.net/
WooCommerce Support: ?

### Templates ###

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: –

### Action Scheduler ###

Complete: 125
Oldest: 2021-06-19 21:14:51 +0000
Newest: 2021-07-20 06:09:14 +0000

Pending: 1
Oldest: 2021-07-25 04:34:03 +0000
Newest: 2021-07-25 04:34:03 +0000

### Status report information ###

Generated at: 2021-07-20 06:24:35 +00:00

Isn’t that all help for emails that are not being sent?

My email’s are being sent, just only to the default admin email even with the emails changed for new order/cancelled order, etc etc.

I’ve just tried the WP Mail logging plugin, it shows the emails were sent (which i knew because they had arrived in my inbox), it doesnt show any error or why it only goes to the default admin email.
The emails arrive in the customers inbox as well.

• This reply was modified 3 years, 4 months ago by hairyhobo.

Should i see an error or fail on them?

It shows>>>>
2021-06-29T08:11:00+00:00 INFO Generating payment form for order 6065. Notify URL: https://www.horsesearch.uk/wc-api/WC_Gateway_Paypal/
2021-06-29T08:11:00+00:00 INFO PayPal Request Args for order 6065: Array

Then all the form areas from the cart, along with CMD, business, currency_code.