halink1

I installed the “wp mail logging” plug in. In the log file only the email as set in the “registration setting page” is logged. The one to the subscriber to the event is not logged/sent (though the thank you message is displayed).
I have checked all the settings over and over, but can not find the problem that blocks the sending of an email to the registrant.
Any suggestions to pinpoint the problem??
Han

Solved!
After checking “”places available” in the general settings, the message also appears in the text box.

Hello Aerin,
The strange thing is that the notifications send to the email address in the “registration setting page” are sent and received.
If the same email address is used by a subscriber to an event, the email to the subscriber is not received. How can I be sure that the email is sent?
Thanks for your help,
Han

Hi,
I have exactly the same problem; emails are not received by registrants.
Han

Thanks, that solved my problem.

Hi Aerin,

I installed the new version, but unfortunately it did not solve the problem!

Same problem here. See Jump website

Same problem