hamadata

Ok I finally was able to pinpoint the problem and it was a plugin by the hosting company that was not connecting to the memcahe server, and that is why sometimes the issue would get resolved when I would clear the cache memory. Sent the hosting company a request to look into it. Thanks for all who tried to help me, and I just wanted to update you guys.

I tested it on both Edge and Chrome browsers, on a tablet and my phone and so far did not encounter any issues anymore. Thanks again.

• This reply was modified 2 years, 12 months ago by hamadata.

Hi Mirko,

Just received update from the hosting company that they did increase the memory to 256MB, however the problem is still persisting.

Are there any new updates that were recently made to wordpress or woocommerce that is causing any conflicts? Because I am really at a total loss not sure what on earth is going on.

Ok found this but not sure if this is the problem or not, contacted the hosting company and shared with them the same report screenshot. Would this cause this problem?

https://drive.google.com/file/d/1X0k6E0j8t_uPTucuWCcf4BH2T21khSOO/view?usp=sharing

Hi, I turned off all the plugins and updated the theme to latest version, but the problem persists. I am at a total loss here. One thing I discovered is that now the shopping cart tends have issues connecting to stripe because you can see that it is trying to connect but will not. It will only reconnect of I refresh the page.

I am using Printful shop plugin, which I contacted Printful but they told me that everything is fine from their end.

Could be settings from hosting, do I need specific minimum ram or whatever to make this work? I am just throwing ideas not sure if they even make any sense.

Any ideas or suggestions appreciated.

Hi Margaret,

Thank you for your help, but I did try to base it on the sample provided after several failures, and here is the original sample provide for your reference:

Country Code,State Code,ZIP/Postcode,City,Rate %,Tax Name,Priority,Compound,Shipping,Tax Class
GB,*,*,*,20.0000,VAT,1,1,1,
GB,*,*,*,5.0000,VAT,1,1,1,reduced-rate
GB,*,*,*,0.0000,VAT,1,1,1,zero-rate
US,*,*,*,10.0000,US,1,1,1,
US,AL,12345; 123456,*,2.0000,US AL,2,1,1,

only thing is if you review the table design where you can enter data manually, there is no field for the “Tax Class”, which is weird and not sure what it is, since it is not present in the table, and there is no explanation what it is.

these are the fields where you can enter the data manually:

Country code State code Postcode / ZIP City Rate % Tax name Priority Compound Shipping

Thanks

Hi again,

here is the error log:

2022-03-06T03:15:07+00:00 CRITICAL Uncaught Exception: Invalid post. in /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/settings/page/manager.php:101
Stack trace:
#0 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/base/document.php(1506): Elementor\Core\Settings\Page\Manager->ajax_before_save_settings(Array, NULL)
#1 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/base/document.php(711): Elementor\Core\Base\Document->save_settings(Array)
#2 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/kits/manager.php(236): Elementor\Core\Base\Document->update_settings(Array)
#3 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/kits/manager.php(394): Elementor\Core\Kits\Manager->update_kit_settings_based_on_option('site_name', 'xxxx')
#4 /home/eline/xxxxxxxx.yyy/wp-includes/class-wp-hook.php(309): Elementor\Core\Kits\Manager->Elementor\Core\Kits\{closure}('Deals Everyday', 'xxxx')
#5 /home/eline/xxxxxxxx.yyy/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/eline in /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/settings/page/manager.php on line 101

2022-03-06T03:38:22+00:00 CRITICAL Uncaught Exception: Invalid post. in /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/settings/page/manager.php:101
Stack trace:
#0 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/base/document.php(1506): Elementor\Core\Settings\Page\Manager->ajax_before_save_settings(Array, NULL)
#1 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/base/document.php(711): Elementor\Core\Base\Document->save_settings(Array)
#2 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/kits/manager.php(236): Elementor\Core\Base\Document->update_settings(Array)
#3 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/kits/manager.php(398): Elementor\Core\Kits\Manager->update_kit_settings_based_on_option('site_descriptio...', 'Shop Today')
#4 /home/eline/xxxxxxxx.yyy/wp-includes/class-wp-hook.php(309): Elementor\Core\Kits\Manager->Elementor\Core\Kits\{closure}('Best online dea...', 'Shop Today')
#5 /home/eline/xxxxxxxx.yyy/wp-includes/class-wp-hook.php(331): WP_Hook->apply in /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/settings/page/manager.php on line 101

2022-03-06T16:55:26+00:00 CRITICAL Uncaught Exception: Invalid post. in /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/settings/page/manager.php:101
Stack trace:
#0 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/base/document.php(1506): Elementor\Core\Settings\Page\Manager->ajax_before_save_settings(Array, NULL)
#1 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/base/document.php(711): Elementor\Core\Base\Document->save_settings(Array)
#2 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/kits/manager.php(236): Elementor\Core\Base\Document->update_settings(Array)
#3 /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/kits/manager.php(398): Elementor\Core\Kits\Manager->update_kit_settings_based_on_option('site_descriptio...', '')
#4 /home/eline/xxxxxxxx.yyy/wp-includes/class-wp-hook.php(309): Elementor\Core\Kits\Manager->Elementor\Core\Kits\{closure}('Shop Today', '')
#5 /home/eline/xxxxxxxx.yyy/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters('', Array)
#6 /home/eline in /home/eline/xxxxxxxx.yyy/wp-content/plugins/elementor/core/settings/page/manager.php on line 101

• This reply was modified 3 years ago by hamadata.

Hi again,

I guess that was not the culprit, after other trials it failed again, always giving same error “Please select some product options before adding this product to your cart.”

Which is what was done before attempting to add item to the cart. I will copy and paste the info requested without website url as instructed later today. Thanks

Hi,

Thanks for your help, I guess I found out the issue and that is it was the “Easy Hide Login” plugin, which I read in a previous ticket and he indicated it was the culprit. I tested it and it worked just fine. So I need to dos something else about security since that is important too.

Consider the issue resolved and close the ticket please. Thanks

Hi, Thanks for your response. can you sent it to you in private email please? Just do not feel comfortable to pull it in public because it does have some data setup of the website? Thanks

@mennolui sorry was in a lock down and did not get an opportunity to work on it since then, Will be doing so this weekend. promise to update soon!