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  • Thread Starter hamiltontroll

    (@hamiltontroll)

    Sorry I only received the last message on my email.
    The link I tried to share that day apparently went right to the pdf and not the page that had the pdf open on it, so I guess that didn’t help you.
    I just tried it again on my website and Now it is working… the embed feature that is. So maybe this has been fixed? I do appreciate THAT update – However, my main request was to have the PDF settings be set to NOT embed (Toggle Show inline embed OFF Automatically) as my customer is not going to remember this step many times and apparently this embed feature has been an on-going issue for years. Thanks

    Thread Starter hamiltontroll

    (@hamiltontroll)

    Here is a webpage that is doing exactly what I am talking about – the directions for the embed pdf page automatically opens the cute kitten PDF and I cannot read the page it was embedded upon.
    https://en-support.files.wordpress.com/2022/02/example-of-embedding-a-pdf.pdf

    Thread Starter hamiltontroll

    (@hamiltontroll)

    Hello Elvira, Yes, I continued to work on the issue and found it to be the UPS Shipping plugin. I removed it and installed a different one and that fixed the problem on the previous website.

    That being said – I have THE SAME PROBLEM on a different website that does NOT have a shipping plugin at all. In fact I deactivated every plugin except woocommerce and square and it did not resolve the issue. Now, I DID have to reinstall all of the plugins before the end of the day (for the client)

    https://www.authoragha.com just add any book (except the e-book) to the cart and try to check out. You will see the credit card fields won’t let you type. I tried it on firefox, edge and chrome, mobile phone too. Any user should be able to checkout, has no limits on what addresses can order, Windows 10 system, works on all the other sites I’ve built using square. Operating system and system report pasted below:

    Operating system
    Windows 10
    IP address
    162.72.107.170
    help_outline
    Javascript enabled
    Yes
    Cookies enabled
    Yes
    Flash version
    Not installed
    Java version
    Not installed
    Websockets supported
    Yes
    WebGL supported
    Yes
    Language
    en-US
    Browser size
    1903 x 910
    Screen size
    1920 x 1080
    Color depth
    24 bit

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.authoragha.com
    Site address (URL): https://www.authoragha.com
    WC Version: 4.7.0
    REST API Version: ? 4.7.0
    WC Blocks Version: ? 3.6.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.6.2
    Log Directory Writable: ? To allow logging
    make /home/graphicsrule/public_html/authoragha.com/wp-content/uploads/wc-logs/ writable or define a custom WC_LOG_DIR.
    
    WP Version: 5.5.1
    WP Multisite: –
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    WP Debug Mode: –
    WP Cron: ?
    Language: en
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.8
    PHP Post Max Size: 32 MB
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    PHP Max Input Vars: 1000
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    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
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    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
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    ### Post Type Counts ###
    
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    oembed_cache: 5
    page: 29
    post: 3
    product: 20
    revision: 41
    wc_afrsm: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ?
    
    ### Active Plugins (13) ###
    
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    Cart: #30 - /my-cart/
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    My account: #29 - /my-account/
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    ### Theme ###
    
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    Version: 1.3.6
    Author URL: https://www.godaddy.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Your theme has a woocommerce.php file
    you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
    
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    ### Square ###
    
    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    
    ### Action Scheduler ###
    
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    Oldest: 2020-10-21 21:04:57 +0000
    Newest: 2020-10-22 21:17:33 +0000
    
    Pending: 1
    Oldest: 2020-10-29 21:01:10 +0000
    Newest: 2020-10-29 21:01:10 +0000
    
    

    also conflicts with woocommerce square plugin – won’t let you type in the fields for payment.

    Thread Starter hamiltontroll

    (@hamiltontroll)

    There were a number of plugins that were updated, including the wordpress version. I just deactivated the W3 Total Cache, uninstalled the Easy Sign Up Plugin including all data and databases and then reinstalled. It’s working now. Or at least it is on my end. Thanks for the reply, hopefully it’ll work for everyone else.

Viewing 5 replies - 1 through 5 (of 5 total)