hanamichi07

Hello,

This is the display for the page – https://prntscr.com/p2jdck

Does this mean I have no issues with my form now?

Thanks

Hello,

I created a support ticket. I loved this plugin I hope this can be resolved.

Thanks

Hello,

I used the other plugin and worked out.

Thanks for the support!

Hello,

I already done that but still no email notification received.

Thanks

Hello,

How this issue fixed?

Thanks

Hello,

Any updates for this?

Thanks

Hello,

I cannot access it – https://prntscr.com/ldty7n

Thanks

Hello,

Any updates?

Thanks

They have the same theme and plugin…

Thanks

Can we just focus first on this site? This is the important one.

Thanks

I also see that on one of our sites.

Hello @socialdude,

Thank you. We are using your plugin on multiple sites and we hope this can be resolved.

Hello,

Add this shortcode: [supportcandy]

Make sure that the page you are adding this code is the page selected to be as a support page. You can set it here – Dashboard>Support>Settings>https://prntscr.com/l1z0s0

Thanks

Try to check if the page you are adding is assigned to a template. In that case, you need to add the shortcode via PHP code inside the template.

Thanks

Hello,

Maybe this can help I found out that you need to specify a certain rule for this to work.
https://prntscr.com/l1yz0v

Thanks!

This one is resolved!