Ristretto Apps

Please do!

If you have any more questions, please don’t hesitate to contact us at:
https://handsomeapps.io/contact/

I see. Well because it’s on your localhost, there’s not much I can do at this time to inspect what’s going on. I’m suspecting a theme or even plugin conflict issue, but cannot say for sure at this point. If you’d like to let me know when you get it on a live site that I can access, I’d be more than happy to take a look then. Just send me an message to our support here when it’s ready:
https://handsomeapps.io/contact/

That’s quite strange – honestly it’s hard for me to tell what’s going on without being able to inspect it. May I ask what theme you’re using?

Thanks,

kevin

Hi Pete,

That’s very strange and I’ve not seeing anything like it. Can you use the “Developer Tools” in your Chrome browser to inspect the image and see what’s happening with it? It may be that some CSS in the theme or in another plugin is somehow overriding the plugin’s native CSS for the image and commanding a shorter height somehow. Feel free to attach a screenshot of what you’re seeing behind the scenes.

Hey there,

The easiest way to do this is to create a new category under “Testimonials”, give it a name, and place all the testimonials you’d like listed in that category.

Next, use the Insert Testimonial button on a page/post . . .

Choose “List Testimonials”, then choose one the category you created above. This will limit the number of testimonials displayed to the number of testimonials in that category.

Hope this helps!

Haven’t heard back on this but hope that helped. Closing this thread now.

I’m suspecting that was the issue, so closing now. Feel free to let me know if it’s still causing an issue. Thanks!

It would appear that whoever has coded your site has created the following CSS which is overriding everything on the page, including the testimonial plugin:

line 39
* {
border-radius: 0 !important;
-webkit-border-radius: 0 !important;
-moz-border-radius: 0 !important;
}

/themes/rhncpa/css/style.css

Using a * is a pretty audacious maneuver – I’d recommend changing the ‘ * ‘ to a specific class or id

Can you verify that you’re running 1.2.1 and not just 1.2?

Thanks!

Hi Stahmi,

The Pro version has this feature. You can read more about it here:
https://handsomeapps.io/handsome-testimonials-pro/

Thanks for reaching out!

kevin

Hi Christy,

That doesn’t sound like normal behavior. Perhaps there’s a conflict with another plugin on your site. If you’d like to send me a message with temporary login details of your site, I’d be happy to check it out!

kevin

https://handsomeapps.io/contact/

Hey thanks for the kind words and support Sammiej!

Hi jpl980,

Could you send me a message and I’ll be glad to take a look at your site and see what’s going on?

https://handsomeapps.io/contact/

Thanks,

kevin

Hi Ingmarwa – thanks for posting on here. Please check your inbox and make sure you got my reply back to you ok ??