hangojango

Thanks for your reply Yui but as I already stated, there is no support coming from the developer via any other channel. After logging onto the ‘elearning freak’ website and clicking Support, then Contact, I am taken to a generic contact form. It is the same page used for pro and random users. In other words, there does not seem to be a dedicated Support space for pro users. https://help.elearningfreak.com/contact.

Btw, the Support page (before clicking Contact) just has generic FAQs, no human interface for troubleshooting.

If I’m missing something here and there actually is a Support channel for premium license holders, I’d love to know about it.

Otherwise, how else does anyone with this plugin get an issue resolved? From what you’re saying, it’s better that nobody buys the plugin in order to get support via this forum.

• This reply was modified 2 years ago by hangojango.

Thank you.

Hi Andrew,

Thanks for testing. When I had this plugin, I network-activated it and could see it in the plugin list of the primary site but not in the list of the subsite. It sounds like you have resolved this so I might try again with the updated version if my current plugin has issues.

FYI, the other plugin that I now have installed of this one is only visible to Super-Admins, not regular Admins or even anyone given all capabilities listed by User Role Editor plugin. But it is visible in the plugin list that regular Admins can see. While that suits my scenario, I can imagine it not suiting most PMPro users who have the Network add-on. Not sure if you tested your plugin’s visibility for regular Admins on the subsite so I thought I’d mention it FYI.

Cheers.

(Resolved)

Actually, it’s working! It seems I just had to log out and back in again. (I have a cache plugin and had already tried clearing it a few times but maybe there was a significant delay with that – or maybe I just needed to log out and in again since placing the resume shortcode.)

The nicest surprise is that you guys have made the button only visible for logged in users (which is not what I expected after reading your online advice that cautioned to put it on member-only pages). You guys rock ??

The plugin author has contacted me via email so all is good ??

By the way, for anyone else interested in this, you can redirect the generic wp-login.php form to your own custom page (with shortcode) by following information in these links:

https://montanaflynn.me/2012/08/wordpress/redirecting-users-to-a-custom-login-page-while-using-wordpress/ Scroll down to comment by Bevels.

https://www.inkthemes.com/how-to-redirecting-wordpress-default-login-into-a-custom-login-page/

This is the code that I put into my functions.php file in my child theme folder (and it works – without having to pay for a plugin with extra clutter):

// Since I don’t like the look of the Uncanny Owl Toolkit login AND I want (WooCommerce) registration on the same page, I need to redirect normal wp-login.php to mydomain.com/login page.

function redirect_login_page(){

$page_viewed = basename($_SERVER[‘REQUEST_URI’]);

// Where we want them to go
$login_page = site_url(‘login-2’);

if( $page_viewed == “wp-login.php” && $_SERVER[‘REQUEST_METHOD’] == ‘GET’) {
wp_redirect($login_page);
exit();
}
}

add_action(‘init’,’redirect_login_page’);

PS: you may have to go back into the Login section of Toolkit to choose your Login page again (so you don’t get the ugly generic WordPress login page again).

Woohoo!!!! I managed to find the way solo ??

So this is for anyone else who finds themselves in this predicament (and also maybe the plugin author can tell me if I’ve truly stuffed up instead)….

1. Find details of the database that your WordPress installation is using. You can do this by looking in config.php in the public directory or maybe in your cPanel SQL settings.

2. Go to your host’s cPanel and open phpMyAdmin (which was under Databases for my host). Log into the database with the username and password you noted in step 1.

3. Open the options table.

4. You will see some data in rows. You may need to move ahead a number of pages. In my case, at 100 rows per view, what I was looking for was on page 23.

5. Find the row with the option_name called FrontendLoginPlus and then click in the option_value field next to it. You want to change the “on” value to “off”. Note: This is not the final column about the option to autoload (yes or no).

For others who may be curious, now that I’ve been able to log back into the Dashboard (front end), when I check the Login settings of the Toolkit, the checkbox for Manual User Verification has been unchecked.

…or maybe the options table…?

Thanks!