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  • Thread Starter hannakuku

    (@hannakuku)

    Hi Harish Chouhan,

    Thanks a lot for your answer ??

    i’ll try to explain it better:

    i added the checkbox to our contact 7 form.
    People who get in contact with us should have the possibility to subscribe as well.

    Right now that’s what i have:
    I set the double opt-in to yes – because otherwise the welcome-mail will not be sent automatically. My mailchimp subscription list has the auto-welcome-mail option enabled.
    but: the mail that is sent is not the welcome mail, its the subscription confirmation.
    THEN the entry is made to our subscription list.

    what i want to happen:
    i want people who enabled the subscription-checkbox to be in our subscription list (what actually works as well, when i set double opt-in to “no”) AND receive the welcome message.

    But i’ve tried to disable the double opt-in (so there’s no confirmation, but direct subscription to the newsletter) and the entry to our subscription list is done, but people won’t receive the welcome mail.

    to me that doesn’t make sense, that people are subscribed when i disabled the double opt in – but i can’t send them the welcome message. if i ask them again if they are really sure to subscribe i’m sure they wouldn’t click “yes subscribe me” again.

    Hope this explanation is better now.

    Best regards,
    Hanna

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