hansderuiter

Thanks. I’ve read the link you gave, but I’m NOT using any of the listed plugins. I’ve also looked at the list of plugins that I have installed, and none of them look like they would adjust the pricing.

I do have one plugin that affects shipping costs (the Printify plugin), but that shouldn’t touch the product pricing.

What do you think a plugin would be doing to trigger this? Any hooks that I should take a look at? Anything that could help narrow down which plugin might be responsible?

Hans

I just sent a support request via your ticket system.

And, I realize that I started this thread in the wrong place. This is about your other plugin: SendinBlue Subscribe Form And WP SMTP

@dualcube

I took a quick look at the templates, but see no way to set the currency & locale in stock_alert_email.php to match the currency & locale that was used in the subscription email (as in, the user’s currency & locale). So I hope you’ll add this feature.

Thanks for taking it into consideration.

Hans

@dualcube

Could you update the plugin to use the same currency & locale settings for all emails? I say locale too, so that any taxes are correct as well. Let me know if you need a formal enhancement request (and where I should submit it).

Hans

Just tried disabling the plugin. As expected, the price is presented in NZD. I’ve figured out why it’s different with the plugin enabled: the server is in Australia and it’s currently set up to use USD for most of the rest of the world (should really add AUD). The “you have subscribed” email is sent in response to a user action, so the currency is based on the user’s IP address or preference. However, the user’s IP address and preference doesn’t exist when the “available now” email is sent, and it looks like the currency is then set based on the server’s location.

It would be best if each user received emails using whatever currency they were using when they submitted the stock alert request. That would mean recording the currency along with the email address, and using that currency when the “available now” email is sent.

Hans