hantomm

Hi all,

I received a explonation from the cumtomize team. The problem was a enable the option: retina. I’ve turned off i now it works ??

ANSWER:
Please go to Appearance -> Customize -> Global Settings -> Image settings
Find the setting -> High resolution (Retina) support
Uncheck and Save Changes.

Hi,

Thank you all for testing. I’m happy it works fine on your devices. It’s strange it doesn’t work on mine only if i click at the one that opens in lightbox. If i use the exact same file in a other wordpress site with an other theme the animations works fine for me to.

@rengeiw thank you for making a screenrecord ?? great!

haha it isn’t the alcohol its a demon gif :-p.

No i dind’t solve the problem and didn’t change anything since the forum post. I try this the animated gif on:

PC:
-Edge
-Firefox
-chrome

Smartphone
-chrome

and nothing works this is strange…