Emily A. (a11n)

Hi @wanderingappalachia,

Thanks for reporting this! Are you able to share the website you’re referring to, so we can look into this a bit more?

Hi @ppnsteve,

Thanks for this report! I believe you have stumbled upon a small bug with the Classic Editor + Tiled Gallery.

For Tiled Columns and Tiled Mosaic types, the number of columns is calculated automatically based on the content width. In that case, the dropdown menu to select number of columns should be hidden, since it is not relevant.

However, the code that hides that option seems to not be working any more.

I have filed a bug report, but I can’t say if it’s something we will priorize fixing.

Your workarounds are to switch to the Block Editor, or us only Square Tiles or Circle types, which should respect the number of columns set.

We also need a way to set the overlay’s max z-index so as to be above those google floater ads..

I checked the z-index for the floater ad and it’s 2147483647. Pretty high! ??

There may be something in your terms of service with Google Ads that requires its z-index to always be higher than other elements on the page, but you would have to check with them to be sure.

Let us know if we can help with anything else!

Hi there,

Thanks for all this detailed information. I know it’s been some time since you first posted; have you removed Jetpack Boost from your site since then? Our system indicates that it’s not installed on your website any longer.

We can troubleshoot this if you’d like to continue Jetpack Boost, but it will need to be re-activated first.

Thank you!

Thanks for that @galbaras !

@muhammed56 let us know if that solved the issue or if you still need help!

Sorry for the delay in responding here!

Can you please try:

• Go to WP-Admin → “All in One SEO” -> “Search Appearance”, and then click the “Advanced” tab on that page.
• Scroll down to find the “Crawl Cleanup” section → “Remove?Query?Args” toggle.
  • It should either be turned off i.e. set to No.
  • If it must be enabled (i.e. set to Yes), the “Allowed Query Args” box should contain the following text in the new line: /^jb-.*/ This will tell the All in One SEO plugin to allow all of Jetpack Boost’s special GET parameters, as they all start with jb-.
• Scroll down to the very bottom (or the top) and click “Save Changes” button.

Hopefully that will work! If your settings don’t look like this then you might need to reach out to AIO’s support and find out where to look. Thank you!

Hi @fourfoot!

Thanks for this question. These emails will be sent by WordPress.com’s servers (WordPress.com and Jetpack are owned by the same parent company, Automattic).

It will be the same method as emails for free subscribers to your site, if they are signed up to get emailed when you publish a new post.

Hope that helps! Let us know if you have other questions.

Hi @yandoos,

Thanks for the question! At this time, we have an option for a teacher to receive an email once a quiz is submitted, but not when it’s graded. More details about all the options are here:

https://senseilms.com/documentation/email-notifications

Can you tell us a bit more about how this would be useful to you? It might make a good feature request!

Hi there,

Sorry for the delay in responding here. Can I check if you are still having the issue? And if so, please include a couple of specific page URLs where the images are not loading. When I checked through your site’s pages at random, I could not find any broken images yet.

Thank you!

Hi there,

Thanks for your replies; I’m afraid I don’t fully understand your questions, so I’m asking for some clarification:

The rule to add on Cloudflare is incomplete.?

Can you please specify which rule you mean and how it is incomplete?

Also now we have cache rules and more rules available. 10 against the 3 of the rules.

Which rules are you referring to here?

Why use the Cloudflare plugin if I have Cloudflare? The guide seems misleading.

This is an option for optimizing your use of Cloudflare with your WordPress site.

It seems I can’t optimize all CSS, JS. I also have some images to optimize. I have Optimole as a plugin to optimize images.

It sounds like you are trying to use Cloudflare, Optimole, and Jetpack Boost all at once? Is that right? It seems that Boost is activated and you have the Critical CSS optimized and the JS defer option enabled. Are you seeing something different?

Hi again,

So you are no longer seeing the option to Edit the template, as pictured in the screenshot in the help article: https://senseilms.com/documentation/email-notifications/#editing-email-templates

I just tested on my site using Sensei LMS 4.15.1 (Free Version) and still saw the option to Edit the Quiz Graded template. I go to

Sensei LMS > Settings > Emails

Screenshot: https://d.pr/i/ZVEhST

But since updating, Sensei LMS is now using the “Theme editor (beta)” and we can’t change the text in the emails going to our students.

Would you be able to share a screenshot of where you are seeing this, and how you are navigating there? I’d like to make sure we’re on the same page.

Hi Esther 1978,

Sorry to hear about that! Are you referring to the pass mark required for a quiz?

Can you please confirm that you have a 75% pass requirement set for every quiz, as described here:

https://senseilms.com/documentation/quizzes/

You mentioned that this started happening in the last several weeks? Were there any other changes to your site around the time that you noticed the problem?

Hi there,

Can you please clarify if you want the lessons themselves not to show, or just the quizzes to stop accepting responses? There might be ways to handle this better, for example with Course Expiration dates, but it would be helpful for us to understand a bit more about your ultimate goal.

I tried to look at the page you linked, but it is behind a login. It seems that at some point in the past we tried to set up a user with email address [email protected] but it has not yet been approved, Screenshot: https://d.pr/i/2dWtE

Hi there,

It looks like we also suggested this:

I’d usually recommend that users who don’t fancy the course archive rely more on the My-Courses page instead, when possible. We have made more improvements in layout and usability: for example, the?Course List Block?allows more customization in terms of the number of columns/rows, buttons tied to the courses, colours and so on.?

Have you tried this option already?

We really do appreciate you reporting this feedback to us and we work on improving the Sensei plugin based on our users’ needs. I hope the above option might yield a better result? Please let us know.

Hi there,

Thanks for the thorough report!

We think there may be another plugin or something hooking into?plugins_api_result?and breaking Jetpack’s implementation.

We have a PR to address these kinds of warnings, which is waiting to be reviewed. You can follow along here: https://github.com/Automattic/jetpack/pull/30928

In the meantime, you could try deactivating and reactivating plugins to try and find the culprit: https://jetpack.com/support/troubleshooting-plugin-and-theme-conflicts/

Let us know if we can help with anything else!

Hi there,

Except for widget_filter_by_brand, those are all Jetpack-related.

The widget_filter_by_brand looks like it’s related to a theme made by 8theme, but I’m not totally certain.

I hope that helps!

• This reply was modified 1 year, 10 months ago by Jan Dembowski.
• This reply was modified 1 year, 10 months ago by Emily A. (a11n).