HarrisonWu2015

sure, what’s your email address? I’ll send you log in info

Thanks for the prompt response! I’ve just upgraded plugin to 2.3.0 and tested it again.

The sorting order could not be saved and went back to original order after refresh.
I also noticed that menu_order of test item didn’t change after I updated order in plugin.

Woocommerce 4.0.1
Wordpress: 5.4.1

Default Product Sorting is set to “Default sorting (custom ordering + name)”
When we changed menu_order of product, the store front could properly reflect the change.

However, the drag and drop products in rearrange plugin couldn’t save or change the actual order of sorting now.

Sorry I forgot to mention that I overwrite test site after this error happened. Now this plugin doesn’t work on either test or live site. ..

here is log from live site

[04/23/2020 12:23 AM] – SUCCESS : WooCommerce integration – order refunded. Order ID: 5387
[04/23/2020 12:23 AM] – SUCCESS : Commission refund handler function has been invoked for PURCHASE LOG ID: 5387
[04/23/2020 12:23 AM] – SUCCESS : No commission record found for PURCHASE LOG ID: 5387. Commission cannot be refunded!
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Saving wpam_id (1) with order. Order ID: 5398
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5398
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 12:23 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 12:23 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5398
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – Total amount: 89.74, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce Integration – awarding commission for order ID: 5398, Purchase amount: 89.74, Affiliate ID: 1, Buyer Email: [email protected]
[04/23/2020 12:23 AM] – SUCCESS : WooCommerce integration – order refunded. Order ID: 5376
[04/23/2020 12:23 AM] – SUCCESS : Commission refund handler function has been invoked for PURCHASE LOG ID: 5376
[04/23/2020 12:23 AM] – SUCCESS : No commission record found for PURCHASE LOG ID: 5376. Commission cannot be refunded!
[04/23/2020 12:24 AM] – SUCCESS : WooCommerce integration – order refunded. Order ID: 5386
[04/23/2020 12:24 AM] – SUCCESS : Commission refund handler function has been invoked for PURCHASE LOG ID: 5386
[04/23/2020 12:24 AM] – SUCCESS : No commission record found for PURCHASE LOG ID: 5386. Commission cannot be refunded!
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5401
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 12:26 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 12:26 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5401
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 12:26 AM] – SUCCESS : WooCommerce Integration – Total amount: 61.44, Total shipping: 8.30, Total tax: 0, Fees: 2.04
[04/23/2020 12:26 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Saving wpam_id (7) with order. Order ID: 5402
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5402
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 12:28 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 12:28 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5402
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – Total amount: 50.79, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 12:28 AM] – SUCCESS : WooCommerce Integration – awarding commission for order ID: 5402, Purchase amount: 50.79, Affiliate ID: 7, Buyer Email: [email protected]
[04/23/2020 12:39 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5404
[04/23/2020 12:39 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:39 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 12:39 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 12:39 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 12:40 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5404
[04/23/2020 12:40 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 12:40 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 12:40 AM] – SUCCESS : WooCommerce Integration – Total amount: 51.99, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 12:40 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 1:32 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5405
[04/23/2020 1:32 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:32 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 1:32 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 1:32 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 1:33 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5405
[04/23/2020 1:33 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:33 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 1:33 AM] – SUCCESS : WooCommerce Integration – Total amount: 54.97, Total shipping: 0.00, Total tax: 0, Fees: 2.11
[04/23/2020 1:33 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 1:40 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5398
[04/23/2020 1:40 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:40 AM] – SUCCESS : WooCommerce Integration – Order status: completed
[04/23/2020 1:40 AM] – SUCCESS : WooCommerce Integration – Total amount: 89.74, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 1:40 AM] – SUCCESS : WooCommerce Integration – awarding commission for order ID: 5398, Purchase amount: 89.74, Affiliate ID: 1, Buyer Email: [email protected]
[04/23/2020 1:44 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5406
[04/23/2020 1:44 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:44 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 1:44 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 1:44 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 1:45 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5406
[04/23/2020 1:45 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:45 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 1:45 AM] – SUCCESS : WooCommerce Integration – Total amount: 52.47, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 1:45 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 1:53 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5408
[04/23/2020 1:53 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:53 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 1:53 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 1:53 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5409
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 1:56 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 1:56 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5409
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 1:56 AM] – SUCCESS : WooCommerce Integration – Total amount: 50.50, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 1:56 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 1:58 AM] – SUCCESS : WooCommerce integration – order refunded. Order ID: 5408
[04/23/2020 1:58 AM] – SUCCESS : Commission refund handler function has been invoked for PURCHASE LOG ID: 5408
[04/23/2020 1:58 AM] – SUCCESS : No commission record found for PURCHASE LOG ID: 5408. Commission cannot be refunded!
[04/23/2020 2:30 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5378
[04/23/2020 2:30 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 2:30 AM] – SUCCESS : WooCommerce Integration – Order status: completed
[04/23/2020 2:30 AM] – SUCCESS : WooCommerce Integration – Total amount: 131.86, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 2:30 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5414
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 2:43 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 2:43 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5414
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 2:43 AM] – SUCCESS : WooCommerce Integration – Total amount: 198.85, Total shipping: 44.60, Total tax: 0, Fees: 5.93
[04/23/2020 2:43 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 2:56 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5417
[04/23/2020 2:56 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 2:56 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 2:56 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 2:56 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 2:57 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5417
[04/23/2020 2:57 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 2:57 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 2:57 AM] – SUCCESS : WooCommerce Integration – Total amount: 54.92, Total shipping: 0.00, Total tax: 0.7, Fees: 2.09
[04/23/2020 2:57 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 3:35 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5439
[04/23/2020 3:35 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:35 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 3:35 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 3:35 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5442
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 3:55 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 3:55 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5442
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 3:55 AM] – SUCCESS : WooCommerce Integration – Total amount: 52.27, Total shipping: 0.00, Total tax: 0, Fees: 2
[04/23/2020 3:55 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 3:57 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5444
[04/23/2020 3:57 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:57 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 3:57 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 3:57 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 3:58 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5444
[04/23/2020 3:58 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:58 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 3:58 AM] – SUCCESS : WooCommerce Integration – Total amount: 204.75, Total shipping: 0.00, Total tax: 0, Fees: 0
[04/23/2020 3:58 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5446
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 3:59 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 3:59 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5446
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 3:59 AM] – SUCCESS : WooCommerce Integration – Total amount: 124.58, Total shipping: 5.10, Total tax: 0, Fees: 4.6
[04/23/2020 3:59 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5452
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 4:30 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 4:30 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5452
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 4:30 AM] – SUCCESS : WooCommerce Integration – Total amount: 58.55, Total shipping: 6.10, Total tax: 0, Fees: 0
[04/23/2020 4:30 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale
[04/23/2020 4:34 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5453
[04/23/2020 4:34 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 4:34 AM] – SUCCESS : WooCommerce Integration – Order status: pending
[04/23/2020 4:34 AM] – NOTICE : WooCommerce Integration – Order status for this transaction is not in a ‘completed’ or ‘processing’ state. Commission will not be awarded at this stage.
[04/23/2020 4:34 AM] – NOTICE : WooCommerce Integration – Commission for this transaction will be awarded when you set the order status to completed or processing.
[04/23/2020 4:38 AM] – SUCCESS : WooCommerce Integration – Order processed. Order ID: 5453
[04/23/2020 4:38 AM] – SUCCESS : WooCommerce Integration – Checking if affiliate commission needs to be awarded.
[04/23/2020 4:38 AM] – SUCCESS : WooCommerce Integration – Order status: processing
[04/23/2020 4:38 AM] – SUCCESS : WooCommerce Integration – Total amount: 58.17, Total shipping: 0.00, Total tax: 0, Fees: 3.29
[04/23/2020 4:38 AM] – FAILURE : WooCommerce Integration – could not get wpam_id/wpam_refkey from cookie. This is not an affiliate sale

log posted above is test site.

any update?

thanks!