Md.Hashib Ali

Dear Khubaib Mehmood,

Thanks for sharing your issue with us but really sorry to hear about it. We checked that you used the backdated version of Element Pack Lite. We request you to use the latest version of Element Pack Lite. We also checked your shared website and can’t find any console error. Please see the screenshot – https://prnt.sc/ByQ898rKYUTy
Maybe there was caching issue. After updating your plugin, we request you to regenerate the css data and file from Elementor Tools settings.

We request you to check it once again and let us know if you face any problems.

Thanks.
Best Regards,
Hasib Ali

Dear soundmist,

Thanks for reaching and sharing your problem with us. Now we check that the Dragon Slider load and works fine on your Home page. Please see the screenshot – https://prnt.sc/t_FAp_Dmnsrh
We also check your browser console and can’t find any loading issue. Maybe there was a caching issue. We request you to check your website home page once again.

I hope your issue is solved now.
Thanks

Best Regards,
Hasib Ali
Support Engineer at BdThemes.

Dear zannatm,

Thank you for the amazing review! We’re thrilled that the Ultimate Post Kit plugin meets your needs and that our support team can assist you effectively. We appreciate your recommendation!

Thanks.
Best Regards,
Hasib Ali

Dear Exile01,

Thank you for reaching out and sharing your issue with us. We’re truly sorry to hear about the trouble. Could you please share a short video of the issue? It would help us understand and debug the problem more effectively. If possible, also include the website link where you’re experiencing this issue. Rest assured, we’ll look into it carefully and keep you updated.

Thanks for your patience.

Best regards,
Hasib Ali

Dear dosdai,

Thank you for the wonderful feedback! We’re glad we could solve your issue quickly, and that you’re enjoying the complete experience with ZoloBlocks. Highly appreciated!

Thanks
Best Regards,
Hasib Ali

Dear YasserDivaR,

I hope this message finds you well. Thanks for sharing your caching problems with us. This is a caching problem not our widget or plugin issue. We request you to contact the cache plugin support system to get solve your caching problem. I hope they will help you properly.

If you face any problems with our plugin then please don’t hesitate to knock us. We will help you properly with our plugin issues.

Thanks.
Best Regards,
Hasib Ali

Dear moonrose2011,

Thank you so much for your wonderful feedback! We’re thrilled to hear that adding ZoloBlocks has enhanced your Gutenberg experience by expanding your design options with a variety of custom blocks. We’re also glad that the intuitive settings and lightweight performance have met your expectations, making it easy for you to provide this solution to your clients, even those new to website building. Your satisfaction and confidence in ZoloBlocks mean a lot to us!

Thanks for your valuable comments.
Best Regards,
Hasib Ali

Dear Pedrtosimao,

Thank you for bringing this issue to our attention, and we sincerely apologize for any inconvenience you’ve experienced. We’re pleased to inform you that the issue you mentioned has already been addressed in our previous updates. We kindly request you to update both Elementor and Prime Slider to their latest versions for optimal performance.

The current versions are:

• Elementor Free: 3.24.7
• Prime Slider Free: 3.15.14
• Prime Slider Pro: 3.14.6

Please give it a try and let us know if the issue persists. Should you encounter any further problems, we encourage you to contact the Bdthemes support team, who will be happy to assist and resolve your issue promptly.

Thank you for your understanding.

Best regards,
Hasib Ali

Dear specks0123,

Thank you so much for your positive feedback! We’re thrilled to hear that the plugin is performing well for you. If you ever need any assistance or have suggestions, feel free to reach out. We’re here to help ensure everything continues to run smoothly for you!

Thanks.
Best Regards,
Hasib Ali

Dear Neo,

Thank you for sharing your requirements with us. We’re pleased to inform you that we will be implementing a feature that allows you to disable the SVG functionality as per your needs. However, we kindly ask for your patience as we take the necessary time to implement this feature.

We truly appreciate your understanding and continued support.

Best regards,
Hasib Ali

Dear Neo,

Thanks for sharing your suggestions and feedback. We will discuss it with our developer and update you soon.

We appreciate your kind patience for it.
Thanks for staying with us.

Best Regards,
Hasib Ali

Dear Mysson Victor,

Thank you for your detailed review! We’re thrilled to hear that you’ve been using Elements Pack for over 3 years across all your sites. It’s fantastic that our 200+ widgets, intuitive dashboard, and third-party integrations have been so beneficial for your designs. We appreciate your feedback on site speed, and we’re always working on improvements.

Thanks for your continued support!Best
Regards,
Hasib Ali

Dear moonrose2011,

Thank you for your kind feedback! We’re thrilled to hear that the plugin’s compatibility with Elementor, its lightweight performance, and the variety of widgets have met your expectations. We’re dedicated to providing a seamless experience, and your support means a lot to us!

Thanks for staying with us.
Best Regards,
Hasib Ali

Dear adnanshawkat,

Thank you for your valuable feedback! We’re glad to hear that overall you had a good experience with our plugin. We truly appreciate your suggestion about consolidating features like custom post types (CPT) and pricing plan options directly within the main plugin or the pro version. This is certainly something we will take into consideration as we work on enhancing the plugin’s functionality. Your input helps us improve, and we’ll continue striving to deliver a more seamless and all-in-one solution for users like you.

Thanks again for your insights!
Best Regards,
Hasib Ali

Dear?@eurostratos,

We successfully added the feature in our Ultimate Post Kit Oras Timeline widget. We request you to wait for the next updated version. Don’t worry about it. We are readying the update and also will release the version as soon as possible. We request you to use the widget and enjoy the feature.

Thanks.
Best Regards,
Hasib Ali