Md.Hashib Ali

Dear marcodario,

Thank you for your wonderful review! We’re delighted that you find our Elementor plugin beautiful, highly customizable, and impactful. It’s great to know that our ready-to-use elements are meeting your needs.
We also appreciate your kind words about our support team — we strive to provide both quality and quick responses. Your recommendation means a lot to us!

Thanks for staying with us.
Best Regards,
Hasib Ali

Dear?@eurostratos,

Thanks for sharing your feature request with us. Don’t worry about it. We discussed it with our developer and they will add the feature for you as soon as possible. I hope in the next updated version, you will get the feature.

Thanks for staying with us.
Best Regards,
Hasib Ali

Dear?@eurostratos,

Actually the design is a little bit tricky & that’s why we don’t have the feature to change the format. Would you please explain, what’s kind of design do you want? And we can only provide a solution, the month and day would be first span & the year would be in second span tag.
So if you want in this way, we will be add 2 filter for you, 1 for day & month & another for year, and you will able to modify from your themes.
Please see the screenshot – https://prnt.sc/OMrUWAl7TEqA

Thanks. We are waiting for your response.

Best Regards,
Hasib Ali

Dear?allstarsft?,

Thanks for your confirmation message. Yes, you can update your PHP latest version. Don’t worry about it. Further, if you face any problems with our plugin then don’t hesitate to knock our support system.

We are here to support you.
Thanks for staying with us.

Best Regards,
Hasib Ali

Dear allstarsft?,

I hope this message finds you well. Thanks for sharing your issue with us but we apologize for the inconvenience that you faced.
We checked your issue and want to inform you that we released a latest version plugin of Prime Slider Lite yesterday. Now we have available version is- 3.15.12
If you take an update or download and activate the latest version plugin then i hope your issue will be solved. We request you to take an update and let us know if you face any problems again.

Please try and let us know. We are waiting for your response.

Thanks for reaching out to us.
Best Regards,
Hasib Ali

Dear shehansl,

You are most welcome and also thanks again for your confirmation message. If you face any problems again then please don’t hesitate to knock us.

Thanks for staying with us.
Best Regards,
Hasib Ali

Dear?ledevweb,

Thanks for sharing the issue with us. We fixed the frontend.min.js issue. We request you to take an update of both Prime Slider Free and Pro version. After taking update, your issue will be solved.

Please let us know if you encounter any further issues—we’re always here to help!

Thanks for staying with us.
Best Regards,
Hasib Ali

Dear sara145e,

Thanks for reaching out to us. We checked your shared website and saw that now the Alter Carousel widget shows fine. We also checked it after reloading your page again and again. We request you to check it once again from your side and let us know if you face problems again. I hope your problem is solved.

Thanks for staying with us.

Best Regards,
Hasib Ali

Dear sharmanhall,

Thank you for your amazing review! We’re delighted that Element Pack Pro has enhanced your website-building experience. It’s fantastic to know that you’re enjoying the features, updates, and support.
Our goal is to provide a versatile and user-friendly tool, and we’re happy to see it’s making a difference for you. Your recommendation truly inspires us!

Thanks for staying with us.

Best Regards,
Hasib Ali

Dear justtk,

We fixed the issue from our side and also ready a newer version plugin of Element Pack Pro. I hope today we will release the version. We request you to take an update and I hope your issue will be fixed.

Please try and let us know if you face any problems again.

Thanks.

Best Regards,
Hasib Ali

Dear?ledevweb,

Thanks for sharing your issue with us but really sorry for the inconvenience. Actually, the issue comes from the Elementor plugin. Also, our developers are looking into the issue. Please allow us some time for it.

If it is very urgent for you then We recommend you roll back your Elementor latest version to version – 3.23.4
I hope after downgrading your Elementor version, your issue will be solved.

Thanks.

Best Regards,
Hasib Ali

Dear ledevweb,

Thanks for sharing your issue with us but really sorry for the inconvenience. We are looking into the issue. Please allow us some time for it. We will update you soon.

We appreciate your kind patience in solving the issue.

Thanks.

Best Regards,
Hasib Ali

Dear angecorse,

Thank you for your kind words! We’re delighted that you find the plugin amazing and appreciate the support and updates. We’re always working to bring in new and exciting features, and it’s great to hear you’re enjoying them. If you ever need further assistance, we’re here to help!

Thanks for staying with us.

Best Regards,
Hasib Ali

Dear shehansl,

Thanks for sharing your issue with us but really sorry for the inconvenience. We are working on it. Please allow us some time for it. We will update you soon.

We appreciate your kind patience in solving the issue.

Thanks.

Best Regards,
Hasib Ali

Dear justtk,

Thanks for sharing your problems with us but apologize for the inconvenience. We will release a new version plugin of Element Pack Pro today. We request you to take an update after release the version. If you get the same problem after taking update then we request you directly contact Bdthemes support team and share your issue there. I hope they will review your issue and also provide you a solution very quickly.

Thanks for staying with us.

Best Regards,
Hasib Ali