HasThemes

Hi @zaoyao

We have checked that it is working properly with the JetFilter plugin. There might be a conflict either with the theme or any other plugin used on your site. It would be good if you please create a support ticket on our website https://hasthemes.com/contact-us for further investigation.

Please provide the theme name while creating the support ticket.

If you have any questions, please let us know.

Thanks!

Hi zaoyao,

Thanks for reaching out. Would you please provide us name of the plugin? So we can investigate the issue and provide you a solution.

Thanks!

Hi @mlizana

Would you please provide us a screenshot of what are you talking about?

Thanks!

Hi @wafa1999

Unfortunately, the feature you’re looking for isn’t available yet. But you can achieve this by custom coding which is beyond our support.

Anyway, thank you very much for bringing this up ?? We’ll make sure to add this as a feature request.

If we get enough traction from others, we’ll absolutely implement it in our plugin in the future release of the plugin.

Thanks!
Support Team

You are most welcome!

Hi @wafa1999

We recommend using loco translate because after doing the translations you won’t lose the customizations even after deleting the plugin after translation.

Anyway, it’s beyond our customer support when it comes to advanced custom coding, anyway for now we are providing the code below for you.

add_filter('whols_registration_fields', function($fields){
    // echo '<pre>';
    // var_dump($fields);
    // echo '</pre>';

    $fields['reg_name']['label'] = 'Name (new)';
    $fields['reg_username']['label'] = 'Username (new)';

    return $fields;
});

Note: The code above was tested and works properly from our side.

Please check now.

Thanks!

• This reply was modified 2 years, 6 months ago by HasThemes.

Hello @gvangvalo,

With due respect, there is no such issue that you refer to regarding category switching visible on our end. You are suggested to check whether the latest version of Sirve plugin is enabled on your WordPress site or not.

If there’s the latest version, but the issue still persists, feel free to contact us via support ticket at https://hasthemes.com/contact-us/

Thank you.

Hi @yakuza2611

Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance,? please feel free to reopen this ticket at any time OR create a new ticket.?

We’ll definitely help you with that.

Thanks!

• This reply was modified 2 years, 6 months ago by HasThemes.

Thank you very much?@creosmart for your wonderful review?

We greatly appreciate you taking the time to share your experience over here.

It’s a great pleasure for us that we were able to help. We always give our best to make our valued plugin users happy.

In can you need any assistance from us, please don’t hesitate to reach out.

We’ll definitely help you with that.

Thanks!

Hi @birddogdk

We are sorry for the inconvenience. Would you please check after deactivating the Swatchly plugin to see if the image change works properly? If doesn’t work there should be something wrong anywhere else in your environment.

Please check and let us know.

It would be good if you please create a support ticket on our website https://hasthemes.com/contact-us for further investigation.

Thanks!

Hi @wafa1999

1. You can use loco translate plugin https://www.ads-software.com/plugins/loco-translate/ to change the texts without coding.
2. If you know to code, you can use this filter hook whols_registration_fields to customize the labels.

Hook defination is:
$fields = apply_filters( 'whols_registration_fields', $default_fields );

If you have any questions, please let us know.

Thanks!

• This reply was modified 2 years, 6 months ago by HasThemes.

Hi @z20ryofb

We are sorry for the inconvenience. There is a secret key in our plugin’s code which should be verified each time you save the swatches settings. Somehow that key is not being verified that’s why the message is showing.

It would be good if you please contact us here https://hasthemes.com/contact-us for further investigation.

If you have any questions, please let us know.

Thanks!

Hi @xolite

Thanks for reaching out. Unfortunately, there is no option to disable the digital product for the wholesalers at this moment. But we have noted this option and will try to implement it into our plugin in the future update of the plugin.

Right now, you can only disable the digital product by writing some additional code while using the whols plugin.

If you have any questions, please let us know.

Thanks!

Hi @equismate

We are sorry for the inconvenience. Would you please deactivate the plugin for a while and check if you are able to add the product to the cart? If the add-to cart doesn’t work it means there is any 3rd party plugin causing the issue.

Please check after deactivating the Swatchly plugin. If the issue still persists, please create a support ticket on our website https://hasthemes.com/contact-us

Thanks!

Hi @roshel33

Thank you so very much for your inspiring words ??

I highly appreciate you taking the time to write such an excellent review.

If you ever need any assistance, please don’t hesitate to reach out to us.

Our support team will definitely help you with that.

Kind regards,
HTPlugins