Thanks for your reply @guicmazeredo
I note that there are other plugins that have managed to workaround this challenge.
For example:
https://woocommerce.com/products/abandoned-cart-recovery/
I would guess at least 50% of abandoned cart emails will be opened on a different device considering the simple use case of mobile vs desktop users.
It would be good if Mailpoet cannot handle the task that you can suggest a plugin that is compatible with Mailpoet as obviously Sending potential customers to an Empty Cart is a really disappointing outcome for any business.
Surprised this hasn’t been addressed earlier as we only had to test Mailpoet’s Abandoned Cart function for a few days before someone experienced this issue.