Heather_G

That’s right, I’m using other plugins at the moment, but I would like to try your plugin. I don’t see instructions anywhere on what code to use to add it to my theme.

The purpose of showing you the website is so that you would have an example of what I’m trying to achieve.

Thanks

• This reply was modified 5 years, 5 months ago by Heather_G.

I’ve sent you the log file, but the errors are older so I’m not sure if they will be helpful.

Thanks for your help so far!

Thanks so much for your hard work Alex! I still have the 2nd problem that I mentioned at the top of this thread, regarding the user that went missing. Should I re-create this user within UAM?

Yes… There’s been some terrible viruses this year. Hope you feel better soon Alex!

Hi @controface,

I haven’t heard anything further from the Alex since attempting to contact him via Slack over a week ago.

I’ll send him a reminder via Slack and hopefully he’ll have a chance to troubleshoot.

Thanks. I sent you a message via Slack. It’s my first time using Slack so hopefully I sent it to the right person ??

Actually… I may have figured it out. Try adding this to you child theme.

.site-inner {
    max-width: 100%;
}

I’m not too sure. It’s probably best to start another thread for this though. Since this one is marked resolved, we’re less likely to get other people contributing. I would refer back to this thread though in the new one.

Hi kietygory,

Try adding this to your child theme.

.site-content {
padding: 0;
}

Hope that helps.

Thanks for your responses danieliser & Walter. I like your idea Walter. I’ll check it out. I might also disable the pop-up for mobile and use a hide/reveal function instead. I’m going to talk to my client about it, but if I do use your method Walter, I’ll let know how it goes.

Thanks again for all your input!
Heather

Hi,

Yes, using ‘top’ instead of (or as well as) margin-top helped with my top button.

Now I’m trying to get the one in the footer #499 working. No matter what I do, it won’t pop-up where I want on mobile. It’s always a little off the screen and it jumps around when I scroll.

Thanks

I forgot to mention that the button I’m targeting is on the 3rd slider, it reads ‘subscribe’

Hi Walter,

So to make things a little easier for myself, I’ve hidden the arrow for mobile, but I’m still having trouble with the placement of the pop-up.

I’ve changed the location setting in the pop-up to Top-Center (because I noticed in other threads you recommended this for better responsiveness on mobile) and then it’s pushed down by 320px. Looks great on desktop. However it’s pushed down equally as far on mobile which makes the placement confusing and if you try to scroll to try and look at the whole form, it jumps around to try and stay 320px from the top of the screen.

This doesn’t work for me. How can I change the placement of the popup on mobile? Whatever I’ve place in my child theme so far can’t override the location settings. Is it possible to not set the location at all in your plugin so that I can control the placement with my CSS?

Thanks!

Hey,

Sorry for any confusion. 499 is the one in the footer. I’m trying to get one working that’s in the top carousel for now. (Just below the menu)

Changing the ID to 499 doesn’t effect the footer or header.

I’m not sure if I do consider it resolved since I needed to to a work around to make it work. It seems to me that there is still an issue with the plugin if the problem is showing up in 2015.

Make sense?