HeavyDigital

Not sure I can help, but wanted to let you know I’m experiencing the very same issue on multiple sites. Elementor Pro headers & footers are not being shown, instead being overridden by the default Astra ones. I submitted a support request on the Astra site as well, hope they fix it soon!

My issue was solved by changing the session handling setting.

Having this same issue (just the XML/CSV file must be specified part)

I am experiencing this same issue. I upload an xml file (validated by multiple online XML validators), click next and am bounced back to the same screen, sometimes with no message, sometimes with the “XML/CSV file must be specified” message.

I know that sokratesagogo opened a ticket with StudioPress (Genesis) but I submitted a bug report on the GIT tracker, as this is a plugin issue, not an issue with the Genesis Framework

Breadcrumbs continue to be broken in WordPress SEO 1.5.2.5 and Genesis Framework 2.0.2

This is a WordPress SEO plugin issue, not a Genesis issue, as the plugin is disabling the Genesis breadcrumbs when WordPress SEO breadcrumbs are disabled. This behavior did not (and should not) occur.

Additionally, if WordPress SEO breadcrumbs are activated, it does not display the entire path, but only home and the last page, excluding any sub pages between home and the page (IE: If a page is at /depth1/depth2/ it would display Home > Depth 2)

Any help in resolving this would be greatly appreciated. We’re using this on a production site and currently our breadcrumbs are disabled completely because of this.

Please feel free to reach out if you want any help troubleshooting this, or need any additional information.

Simply add the shortcode or HTML of your contact form to the HTML box in the settings, and you’ll be good to go

Hmm, very strange. What version of the plugin and what version of wordpress are you running? Also, is it a single install or a multisite?

Are you able to upload images in your wordpress install outside of SideOffer (by going to Media > Add New) ?

This sounds like an issue with the media up loader rather than SideOffer specifically.

With that being said, try what I just suggested and let me know the result.

Hey, thanks much!

I’m looking into this, not sure why wordpress conditional tags arn’t working as advertised, but I’m having the same issue on my own install…

Also, greetings to a fellow Genesis developer ??

Be back in touch soon!

Thanks so much!

To change the clickable area add the following somewhere in the style.css file of your theme, or use a <style> tag to add it directly into the content area of SideOffer:

#sideoffer .box { width: 200px; height:200px; }

Changing the width and height of the above code will change the size of the non-clickable area.

If you need further help send me the SideOffer Background Images URL and we can help walk you through it

We’ll also add some functionality to change the size of the content area in a future release.

Hey Phil.

I’m getting back to making improvements and changes to this plugin now. I’ll let you know once I’ve updated it with this functionality

I will look into making this work in a future release. I can’t find the Cform plugin in the repository, could you direct me to the homepage?

I wonder why they are using this methodology for shortcodes, it is somewhat non-standard…

Either way, I will look into this.

Thanks!

I am closing this thread.

If you have a support request please start a new topic for each request, so we can keep track.

Thanks!

lilritter1968: Unfortunately you cannot preview the shortcodes on the admin screen, due to security precautions from the wordpress platform. If I can figure out a workaround I will for a future release