Héctor.G

Hi there,

We recommend our custommers to use a plugin like WPML or Loco Translate to make this kind of things.

We have already .po & .mo files in the plugin based on our .pot, but with this plugins you don’t need to work with our plugin files.

Have a nice day!

Hello there,
hope you are doing well!

The only way to change that form is by changing the template called gift-card.php located in:
\wp-content\plugins\yith-woocommerce-gift-cards\templates\single-product\add-to-cart

There are some custom actions that you could change in order to display them as you want.

Have a nice day!

Hello there,

I have tried in my local installation and I could save the Gift Card product correctly.

I suggest you install WooCommerce and Gift Cards right from the start since it’s a basic option and should not fail.

Have a nice day!

Hi there,

I’m sorry I missed it. We have already answered the other one.

Have a nice day!

Hello there,
thank you for contacting us and hope you are doing well!

The gift cards have to be virtual to display the forms on the product page.

Have a nice day!

Hello there,

Unfortunately, we are not allowed to give you that kind of support with the free versions, we can only work through www.ads-software.com so nothing should be private, sorry.

Have a nice day!

Hello there,
hope you are doing well!

Unfortunately, that’s a feature that does not belong to the free version.

Have a nice day!

Hello there,
thank you for contacting us and hope you are doing well!

I can see on your product page that the image have a lazy class, probably due to lazy behaviour which is not compatible with the plugin since they mess up our zooms.

Also, I only can see the .js files load on the page, but not the .css ones. Are you using any caché plugin?

Let us know, please.

Have a nice day!

Hola!
Esperamos que estés bien.

?Has cambiado algo? He entrado a tu último enlace y he podido a?adir el producto a la Wishlist perfectamente (favoritos en tu web), a lo mejor se debe a un tema de caché, como bien indicas.

Aunque también he visto un par de errores en consola, he podido entrar a la página de la Wishlist y el producto se había a?adido correctamente.

?Has hecho pruebas como usuario no logueado?

Quedamos a la espera de tu respuesta.

?Que tengas un buen día!

Hello there,
Hope you are doing well!

unfortunately, by default you have to add the variations, if you do not select any variation, you can’t add the product to the wishlist.

If you have any other doubts or something we can help you with, we will happy to do it so!

Hello there,
hope you are doing well!

Do you have our custom email activated in the WooCommerce settings? We do not send the Gift Card code in the order emails, we use a separate one that is sent to the recipient email, so if you buy a gift card for another person, you receive the order email and the other person just the gift card email.

You can check if the email is enabled in WooCommerce > Settings > Emails.

Let us know, please.

Have a nice day!

Hello there,

Unfortunately, since we use default WooCommerce hooks to display our fields, if you change the behavior of that hooks with a page builder, it won’t look as intended.

In order to fix this, we need you to send us the URL of the page you are having trouble, so we could try different solutions directly there.

Let us know, please.

Hello there,
hope you are doing well

Thank you for the suggestions to all the users.

Unfortunately, is working fine for us and we cannot replicate the issue.

We are going to take a look at the problem you are describing and in case needed, we will update the plugin to solve the problem.

Have a nice day!

Hi there,

Unfortunately, there is no simple way to do it. Maybe you could use a plugin or just manually.

Since Gift Cards does not create any extra table, you can search by the prefix _ywgc_.

Have a nice day!

Hello there,
hope you are doing well!

In order to try to fix the problem, could you give us the URL of that product you are showing us in the images?

Probably some @media rules are needed but need to test them on the product page.

Have a nice day!