helened

I need more info about these hits to exclude them in Wassup since they don’t appear on my test site.

Please post screenshots of the “View Raw Table” detailed window from these records. That link is the 1st of the 3 icons located on the right of each record in Wassup’s “Visitor Details” screen.

Sorry that you had trouble with Wassup and thank you for your detailed error report.

We are in process of updating Wassup code to be PHP7 compatible and that will eliminate those “deprecated” warnings. However, the warnings should not have displayed to users at all. That is a different bug that I will look into immediately.

Yes.
Just install Wassup plugin as super_admin (network admin), network activate it, then go to Wassup =>Options under the main site and make sure that “Enable statistics recording for network” is checked. You can change Wassup settings here to set default values for all sites in the network as well.

Thanks for your feedback. An update to fix these PHP7 errors will be out soon.

Great ideas.
I will look into adding 1 and 2.
As for #3, I explored it in the past and put it on the back-burner because ip/address/country/whois api’s are not free and this developer is poor. ??

Glad you solved the problem.
FYI. It’s a good idea to look at the “view source” of your site to find hidden errors like this before it affects your site. WPDEBUG is also a great tool for finding errors from plugins.

Thanks for telling us about this problem. The format of your social plugin’s admin-ajax requests seems to be incompatible with Wassup.

Please tell us the name of that plugin so we can test it ourselves to find the problem. Thanks

Thanks for finding this bug. We will fix it very soon.

Sorry, at this time Wassup does not record the time a visitor spends onsite because it requires additional javascripts that are prone to inaccuracy and can cause site slowdowns.

This is on WassUp’s wishlist, however, so a user option to manually enable visit duration recording is in the works for the next generation of Wassup.

You need to change the timezone setting in WordPress itself to fix this.

For instructions, please refer to the support topic change-time-4 where this question was already answered.

• This reply was modified 7 years, 5 months ago by helened.

Thanks for reporting this error. We will fix it in the next update.

In the meantime, you can see the plugin information when you select “open link in a new tab” (right-click option on Windows).

Excel-compatible CSV export format was added to Wassup-Options in the latest update, Wassup v1.9.4

An incompatibility issue with Woocommerce ajax requests was fixed in the latest update-Wassup v1.9.4.

This is fixed in the update, Wassup 1.9.4

Only an “Administrator” can delete records or change settings in Wassup. Were you logged in under an “administrator” account when these problems occurred?