helzy

I sent this forum page to my host provider and asked if they read if. Here’s the reply,

“Yes I did see the link but we would not go on a support forum and post there as a company. This is WordPress’s software not ours, I’m afraid we did not code this nor do we know what their code is trying to do! There’s thousands of software out there that customers install and want to use not just WordPress, it’s simply impossible for us to support all 3rd party software.

They should be asking you the questions about our servers, which if you forward to us we’ll be happy to answer. We don’t know what their questions will be though :)”

I understand that they can’t post as a company but can anyone tell me the correct questions to ask about servers?!

I’m with Heartinternet in case anyone’s wondering.

Is there anyone from a host provider reading this thread??

Does this issue get raised any further than the 1 person in customer support who religiously tells me to check the WP forums?

Can the person who suggested ‘server settings’ please elaborate. This would at least give me some concrete information to check with my host.

Just upgraded (thank you Matt) from 2.5 where I had this problem to 2.7. And I still have the problem.

BytesForAll,

– There might be a difference between your local time and the server time

Now that I have established timestamp has maybe got something to do with my web server time, what information do I need to ask my hosting provider in order to have the correct settings?

Hi,
Well, timestamp didn’t work again. I just changed the theme to Default as you suggested and it still didn’t work.

I’ve now changed back to Atahualpa – can you see what’s happened…my sidebar text and archive posts are all now in italics!!! Well they are as viewed on my mac anyways…so weird.

Thank you BytesForAll. Can I do this without having to publish the Default theme? If not I’ll wait and do it around midnight when there shouldn’t be too many people (GMT) visiting the site…

This is the first theme I’ve ever had.