hifunda

Sure I realized and removed it thanks, Richard.

But I am confused because there is already a:

// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );

in my file and not a :

define( 'WP_DEBUG', false );

Hi Jeremy,

Sorry but I am confused where to replace the code now. Shall I email you my wp-config.php file’s contents?

Please help.

• This reply was modified 7 years ago by Kathryn Presner. Reason: removed config file information
• This reply was modified 7 years ago by hifunda.

Hi Jeremy,

Tried that but got the same error. It broke my backend.
Please fix the latest update or help me troubleshoot.

me too!

Hey, thanks for your reply. I did all that you have said above.

Guess I will have to contact Facebook Support for this. Strange indeed.

I mentioned it above.

https://www.ads-software.com/plugins/cf7-submission-dom-tracking/

Hi, Thanks for your reply. So, it seems you are able to see the Lead event successfully fired but I can’t for some reason, in the Pixel helper Chrome extension.

Any idea why I still can’t see Pixel activity in Facebook Ad Manager and also in your plugin settings page?

ok thank you ??

Hi,
Thanks for updating that it is working from your end (got your test email as well).

It’s not working for me as I said earlier: I can only see 2 events:PageView and SubscribedButtonClick events firing and not the Lead event on submitting the contact form on this page as shown here: https://snag.gy/yILbW3.jpg

Perhaps it’s a caching issue for me testing as ad admin? But I hve already cleared both cache plugins and my broser cache before testing with the Facebook Pixel Helper extension in Google Chrome.

Hi,

I decided to use your plugin again, but this time – instead of me manually inserting code in my Header/Footer area, to use it for tracking both Google Analytics event and facebook Pixel Lead event like this: https://prnt.sc/gwe37f and https://prnt.sc/gwe3hc

Now, the page source for https://chennaidreamhomes.com/contact/ looks like this: https://prnt.sc/gwe24y

Still not working.
Can you help?

I use PixelCaffeine plugin to insert the Facebook base pixel code automatically but I find they use double quotes while recording the Page View: https://prnt.sc/gwe1kc. Could this be an issue? Since the fbq(‘track’,’Lead’); that your plugin uses is single quotes. Have asked their support team as well.

Sorry I found the problem has started again – opening another thread for this!

Thank you, I did what you said but now I can only see the PageView and SubscribedButtonClick events firing and not the Lead event on submitting the contact form on this page as shown here: https://snag.gy/yILbW3.jpg and https://snag.gy/i7pdCM.jpg

Could you test and tell me what is wrong?
if it helps, I am using the Pixel Caffeine plugin to insert the base Facebook pixel code on my site.

Thanks,
Tara

Or do you think I can deactivate your plugin and simply add this line: “fbq(‘track’, ‘Lead’);” in the Footer of my site with the ga() function call as shown in the screenshot below? Will this make it work correctly? I am using the Head, Footer and Post Injections plugin on my site.

Like this? https://prnt.sc/gv57rm

Hi,

Thanks for your reply. This is because I have inserted Google Analytics Event Tracking in my site’s footer to show a Lead conversion very time a contact form gets submitted: https://prnt.sc/gv4xnn

And then your plugin inserts the “fbq(‘track’, ‘Lead’);” part in the code (separately I guess).

How can I resolve this then?
I am running an important Facebook Ad campaign from tomorrow 10th Oct 2017 12 am IST (GMT + 5:30) and would appreciate a quick revert to solve any pixel attribution issues for my ad performance.

Thanks,
Tara

Ok I found it did not work properly again with Async Javascript enabled so have disabled it for now.

Thanks Frank!
Closing this now.