hims056

You are lucky! I am not getting even a single viewer. ?? See https://www.ads-software.com/support/topic/clicking-a-nexgen-thumbnail-does-not-load-image-in-viewer?replies=1#post-4065118

Follow these steps:

1. Uninstall it from the Reset / Uninstall option available under Gallery option.

2. Delete plugin from Plugins page. (Noge: to delete it, you need to deactivate it first.)

3. Now install it directly from Plugins page (i.g. instead of uploading .zip file search for that plugin and istall it.).