HITShipo

Hi @smhcis ,

You have setup the shipping zones to make it work. You can contact out technical support team using [email protected]

Thank you so much.

Hi @abhishekclover ,

Can you please share your website details to [email protected]. We will check it and let you know

Thanks.

Hi,

To show the shipping rates product weight is must. Please add that and check once. It will work fine. If it still not showing, Please enable debug mode to check fedex request and response values.

Our support team can connect with you on this, If you need more support.

• This reply was modified 6 months, 4 weeks ago by HITShipo. Reason: spelling mistake

Could you please check you have disabled the “Test mode”, if it is still disabled and you still face the issue, please get back to us at our support mail “[email protected]” THANKS!

HI

https://developer.fedex.com/api/en-in/get-started.html#/api

Get to the link and create a API project by following the procedure and you can get API credentials, if you need any support you can mail us at
[email protected]

Thanks!

Hi @gretche ,

Our module support SOAP and REST API’s. |
To create soap API, You have to follow the steps.
https://www.fedex.com/en-us/developer/web-services.html

To Create REST API credentials, You have to check here
https://developer.fedex.com/api/en-us/catalog/authorization/docs.html

Hi @metaltemple,

can you please contact us via email [email protected]. Our tech team help you and fix the issue that you faced & check completely rates, label then provide you.

Hi @andybedoy1 ,

Thanks for your review.

We are happy to support you in all possible cases.

Hi @amyjoler23

Thanks for your review. We are happy to support you.

Hi @tylerdinsmoor,

Thanks for your reply. We will investigate further. Can you share your access logs with us? [email protected].

We have only one entry to the site to update the tracking number/shipping label. That’s also fully sanitized.

And everywhere we are using ABSPATH to avoid the direct access of files.
if ( ! defined( ‘ABSPATH’ ) ) {
exit; // Exit if accessed directly.
}

Please provide the access log to [email protected]. If it happens from our plugin means, We can fix it.

Because we can easily find this.

Just before lock360.php appeared the very first time in the access logs, two POST requests will happen. The first POST was likely used to upload the lock360.php file, and the second POST was to launch the process using the PHP command.

So if you provide the logs, We can investigate, Which files they did the post-call before lock360.php is called the very first time.

Hope you understand.

Hi,

please email to [email protected]

Hi @tylerdinsmoor

I think, Our plugin does not create the lock360.php.

lock360.php basically, creates a .htaccess file in each folder to access files. We are not providing any back entry in our plugin. And we keep updating our plugin.

Please find out how it’s created. Maybe you found this issue once you installed our plugin & it’s maybe already there.

Once we received your malware command. We installed it on our 3 live servers and tested it. The file you mentioned is not created.

We have one input entry to update the shipping labels to the site. But that’s also fully sanitized & has validation checks.

We are happy to help you all time. You can contact us via [email protected]

Hi,

Please contact us via email at [email protected]

thanks.

Hi @jordenlch

We hardcoded this service. If you need we can make this an option while creating the label.

Please email us [email protected] & explain how these services are used.