Hitsteps

Hi
Probably you are using a Pro-only feature, or you have exceeded limit for free plan.
We are still and will continue to provide free plan for all websites, please note that to meet free plan requirement, your pageviews should not exceed 2000 and you can only add 1 website to your account.
I could not find a website or nickname matching yours in our members list, please login to your account and contact us via our website contact form so that we can check your account and find why free plan is not active for you and provide you guidelines.

It does offer free license B3S, please do check license page and you can apply for free plan if your website don’t have much of pageviews.

We will get in contact with you for further information.

Hi
No, it won’t slow down your website.
Our code will start acting once your website is fully loaded, therefor, it won’t interfere with speed of website.

We are in process of providing a free license for low-pageview users. Stay tuned ??

Hello xrundel,
Please get back to us on [email protected]
We don’t share any of data with any 3rd party. all data is owned and viewable by webmaster only and we are planning to remove IP addresses completely in order to protect anonymity of internet users.

Thanks,
Armin

Statistics information will be hold on your account, only for your own usage. It is up to you to use or avoid using website visitors analyzing services. Considering our service is not just about numbers of visit, it give very good idea to owner of businesses such as shopping and ecommerce websites to know what they visitors are exactly looking for.

We never share or access this information without permission of website owner and we never reveal identity of individuals who visit website. We just give a overview of their browser, device that used to access website, pages … to help owner of website better understand visitors behaviour.

It can be considered as spying if we use this information for our own benefit, but only thing we do with this information is to save it under your account and show it to you when you need to analyze your visitors.

Remember, unlike Internet service providers who log your every visits, we are just providing this service to webmasters who want to use it and it is in control of webmasters to either use it or don’t use it.

Spy? No xrundel1.

hitsteps just like all other website visitor tracking services, require you to have hitsteps codes installed on your website.
We have simplified tracking code process by simply asking you to enter API code instead of putting tracking code in your website header or footer.

Tracking visitors is not spying, it is done to better understand visitors behaviour on your website. Those visitors who are concerned about tracking, they can simply opt out by using blocker applications.

Ah, and May I know what is your website address?
And I need to know which version of WordPress are you using.

Thanks!

Actually it shouldn’t be that way.
I suspect your web server is configured to show all those little/small information and notice errors from PHP scripts. ( is it? )
I would like to know what was problem you experience with our another plugin ( maybe give us full error lines if possible ), so that we can fix it.