hljeffries

ROFL

Yeah – if the site were smaller I would have done that – but it’s huge with blogs, articles, shopping cart, products – etc. We’ve been online since 2000 – so yeah – it’s extensive.

Since HostGator insists that’s a Word Press problem – they basically have said they do not recommend the back up and suggested I try Word Press support again.

I did not know the site was outsourced and done in HTML. Had it been discussed with us back when it was done, I would have said forget it and done it myself then. I found out when everything was transferred back to us. I ended up exporting the posts, pages and media to a sub directory. Importing just pages and media. It worked great especially due to our size and readership/traffic, I had to do one of those – “Our site will be done between 3am and 4amEST for updates,” then transferred everything over and live during that time.

I’ve been going through with a fine tooth comb since then making sure all the old coding was cleaned out. I’ve never had a problem in all this time with something like this. And yes – regarding the editor updates – that’s why I did a manual reinstall of WordPress hoping it was something minor like that. Yes, I deleted that one line of the HTML coding for font face, size and color, updated, and the visual editor stopped working. Worked fine for the 10 hours I spent on it prior to that – deleted that one line and it stopped. Guess I’ll find it eventually.

Thanks again for your suggestions.

It was there, because we previously had a business partner who outsourced the design of our site to someone who designed a clunky, outdated, visually sad thing. He had not used any CSS, everything was in HTML only. When we dropped the partner, our site was handed back over to us and total mess. I have spent the last year and a half cleaning things up. The site is quite large so every once in a while I do find something that’s off or irregular and generally it is a line of HTML for a font style, size or color that is overriding the CSS in design. My favorite is when I find ‘table’ commands placed for absolutely no reason whatsoever which disrupts the pages ability to easily be mobile friendly.

I opened a page in visual, scanned through it as we were changing an image, I changed the image, still all good, then I noticed that there was one line of heading text that was displaying differently than the our site’s pre-sets. Normally – if I highlight the text and select the heading style from the drop down, it adds the coding of ‘<h4>’ or whatever I’ve selected, but because the HTML is still there telling it a shade of red and verdana at a 18, it still displays that. I’ve just come to a place where I switch right over to text editor, scroll down to that area, delete the HTML and type in the ‘<h>’ I want displayed. Update, go back to visual and there it is.

I don’t mind using the text editor because I’ve been building and coding sites since the 90s so I can visualize what it will display as while I’m typing it, but given the choice, I would of course rather use the visual editor. I have already gone through all the plug ins. Disabled all and started going through one at a time. Nothing changed. I did a reinstall of WordPress and that did nothing. I even attempted to just delete the page I had changed things on altogether. That seemed silly to me, but at this point – I’d try anything, but that did not change anything either.

When I open a page or post to edit, it opens in Text editor. If I click on the visual tab, I get an empty white board space without the tab itself looking like I actually switched to visual (as in, which one appears highlighted for selection). I spoke with my hosting provider (HostGator) and was told it was a Word Press issue, I needed to speak with their support team.

Any other suggestions or updates to this? I have tried editing the wp-config.php file, I’ve looked at the “disable visual editor,” box under users/admin to make sure it was not check marked. I manually re-installed WordPress.

I spent the entire day editing a site with no problems at all. I was making one change, on one page, went to the “text” editor tab to remove a hard coded font style that should not have been there, removed it, updated, checked the page, it looked perfect, closed the page, opened Posts to post a new blog post and boom, visual editor will not respond.

I did not update, add or do anything to any plugins. Nothing major was updated or changed, not in settings, theme, nothing.

I have tried all the other suggestions regarding disabling plugins, and the like. I’m having no luck. I can use the text editor for now to get it done, but really prefer the visual as its quicker to see it.

Thanks for any help.

Anyone?

Thank you for both of your suggestions. I had tried several times using the <img src> code in place of bloginfo before asking for help, but evidently I wasn’t keying it in on the correct line in header.php. Finally got it and it worked perfectly.

Thanks again!