HostIce

https://www.ads-software.com/support/topic/update-broke-flat-rate-shipping?replies=4#post-6627849

I’ve been having a similar problem and getting nowhere with Woo’s so called premium support ??

It seems to me that the update broke all links to the activated shipping methods, that when the database updated it dropped the activated shipping methods so they end up getting ignored.

I first messaged Woo premium support about this last Friday, (a week ago now), and I’m still getting nowhere with them, them even trying to deny there is a problem which is really putting me off Woo-Commerce, getting to be a victim of their own success I think ??

When, (if), I hear anything back from Woo premium support I will post it back here.

If it helps anybody come up with a solution, it is only the Fixed Rate module that shows “There are no shipping methods available. Please double check your address, or contact us if you need any help.”, all the other modules, (that are not usually used),show when activated, with it appearing the Fixed Rate Module just gets ignored, even if it is activated.

I’ve managed to fix it for now by setting local delivery available everywhere and charging the fixed ￡15 for that.

BUMP !

Can anybody please help me with this, with Woo-Support suggesting yesterday that I update to WooCommerce 3.2.5 when it was that update that broke it, (clearly he didn’t even have a look at what version was installed in the WooCommerce Status Report), and suggest I check for plugin or theme conflicts, (something I did fist before contacting them).

As I’ve said above, after the update to 3.2.5 when you add something to the cart it shows “There are no shipping methods available. Please double check your address, or contact us if you need any help.” in both the cart and checkout where the fixed cost of postage can be, with the settings being correct and no plugin or theme conflicts to be found.

Even if you haven’t a suggestion on how to fix this, does anybody know a way of raising the level of a support request with Woo, what I’ve received so far, (especially for so called premium support), from them has been really really poor and I’d appreciate somebody who is actually going to have a look at the problem looking at it.

I’ve also tried reinstalling WooCommerce 3.2.5 to no avail ??

Help please – I’m scratching my head so much with this I’m going to end up with a bald patch, thank the Gods I’ve got plenty hair ??

I’m having the same problem, tried 3 times with 3 different exports and it is a bit of a crisis for me, it’s a clients live site…

Any suggestions yet?