HRUOD

The next fourth update, the general settings page remains white. I sent the compressed pluglin folder to support, but there was no response.

Desinstalei o plugin e reinstalei. Ao clicar em configura??es, as op??es n?o aparecem.
Look https://www.hruod.com/wplivechat-problem/

Thank you amirpandzic!

When that happens, I have to back up the website.

I customized the color of the chat on the page with the standard colors of the website. Any changes to the 3CX settings, the background color of the chat icon will disappear.

All right, thank you @wordpress3cx!

Hi @wp3cx. When one user fills in the name / email data on a computer and another user wants to enter their data, the name and email fields do not appear, the chat opens without having to include the data. I didn’t test if after 24h the fields reappear.

Hi @wp3cx. Well, I noticed this problem when I received messages from other people from the same company using another’s name / email. Even if the chat ends with me or the customer, the name / email information is still saved on the computer. So I tested the agency’s computers and found that if I don’t delete my browser history, it’s impossible to add a new name / email even if I delete the chat history in WP Live chat.

• This reply was modified 4 years, 10 months ago by HRUOD.

Hello @wordpress3cx and @wp3cx, how are you? After the update, the chat defaulted to “English” except the “start chat” button. In the settings, all messages are in Portuguese. Because the site is Brazilian. The color settings are ok. GeoIP does not work.
Thanks!

• This reply was modified 4 years, 10 months ago by HRUOD.

Hi! I updated Wordfence. The message continues with or without the options selected below:
– Scan files outside your WordPress installation;
– Scan images, binary, and other files as if they were executable;

Message: The paths skipped are ~ / .quarantine, ~ / .tmb, ~ / blogs, and ~ / tmp

• This reply was modified 4 years, 10 months ago by HRUOD.

The message says that the folders have not been checked, I don’t think it’s a problem. But, it bothers to see these messages.

I have the same problem. The last update was yesterday.

4 paths were skipped for the malware scan due to scan settings
Type: Skipped Paths
Issue Found 14/01/2020 8:08 AM

The paths skipped are ~/.quarantine, ~/.tmb, ~/blogs, and ~/tmp

• This reply was modified 4 years, 10 months ago by HRUOD.
• This reply was modified 4 years, 10 months ago by HRUOD.

I have the same problem! Whatever changes you make, the custom color scheme loses its settings.