Dat Hoang
Forum Replies Created
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Forum: Plugins
In reply to: [Edit Flow] Slug does not work For Draft Mode CategoriesHi @lospeso,
Thanks for letting us know about this issue. We confirm the issue with the current WP 5.7 and Edit Flow 0.9.6.
We’re tracking this issue here https://github.com/Automattic/Edit-Flow/issues/633
> Before the recent WordPress updates all was fine. Now I see that the “slug” for the page or post title does not work.
It looks like you’re seeing the issue since WP 5.5.x? It would be helpful if you can remember which version you started seeing this issue.
Thanks again.
Forum: Plugins
In reply to: [Edit Flow] WordPress 5.6 supportHi all, thanks for your thoughts and discussions here.
I am tracking this issue here https://github.com/Automattic/Edit-Flow/issues/632Forum: Reviews
In reply to: [Woo Viet - WooCommerce for Vietnam] Có ai h? tr? cài ??t ko aHi, b?n t? cài ??t nhé. Có v?n ?? gì thì có th? vi?t bên trang support này:
Forum: Plugins
In reply to: [Woo Viet - WooCommerce for Vietnam] Default State / Province and WardCurrently, we do not have any option for this yet though it is possible if you can use some hooks. I will see if I can come up with any suggestion.
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] Jetpack statistics bugThanks for providing more info.
This is a known issue and we’re tracking it here https://github.com/Automattic/jetpack/issues/18109
I can’t say when it will be fixed as it’s categorized as “Low” but the more reports we get the more likely it will happen. I’ve just added your report to the list!
As a workaround, you can see your stats on https://wordpress.com/stats/day or https://wordpress.com/stats/day/your-site.com
Hello,
We notice that your site is using this plugin
wp-user-avatar
. Jetpack Subscriptions feature only supports avatars set in gravatar.com.Please ask your users to set up their avatars on https://gravatar.com with emails that they used on your site.
Thanks for getting back to us.
After reviewing your site, I am pretty sure that it’s not possible to connect Jetpack on staging sites provided by SiteGround.
We mentioned this issue here https://jetpack.com/support/getting-started-with-jetpack/known-issues/#staging-sites-on-siteground
A way forward is to use a plugin like this https://www.ads-software.com/plugins/wp-staging/. NOTE: you will need to deactivate Jetpack on the production site before running the clone. Otherwise, your site may get into trouble with the Identity Crisis issue.
Hello,
Thanks for your great follow-up questions!
To answer your questions:
1. By default, Jetpack only supports uploading videos in two places as my colleague Jen mentioned above. In case, you integrate a front-end editor/builder, we’re not entirely sure if this editor can work with Jetpack Video Hosting. You will need to implement customizations on your own.
2. This is up to you. You can use Jetpack Video player like the first video here https://jetpack.com/support/video-hosting/. Otherwise, after successfully uploading a video to our servers, we will provide a direct video link like this https://videos.files.wordpress.com/knHSQ2fb/pexel-stock-video_hd.mp4, which you can use on any video player.
3. 2TB is soft-limit. We can remove this limit when you reach out to us. However, your videos should be in compliance with our Terms of Service https://wordpress.com/tos/
This is what we are seeing:
https://snipboard.io/HqPc2g.jpg
https://snipboard.io/orMDt7.jpgThis is for a post called
The Best Way to Get Rid of Unwanted Gift Cards
.Sorry about that! Here you go:
https://snipboard.io/ibjzL8.jpgWhile this is the post editor of another post called
The Secrets to Setting Healthy Boundaries
.That said, we notice that your YouTube link in this post is put between the “blockquote” and “p” tags.
Can you put a plain YouTube link in your post editor and see if the issue is still there? Something like this https://d.pr/i/htA6dP
Failed to load resource: the server responded with a status of 500 () https://www.rangakrish.com/index.php/wp-json/jetpack/v4/rewind?_cacheBuster=1609832943582
This 500 error means that the request is not processed properly.
We suggest checking your PHP and server logs to find out why this error happened?
If you’re not sure how to get these logs, you can check that with your hosting provider.Lastly, your site is using Jetpack Premium plan. You can contact us via this contact form and get faster support https://jetpackme.wordpress.com/contact-support/
Yes, we suggest following up with our team via email/ticket.
We’re going to mark this ticket as resolved here as we’re already in touch via email.
Hello,
As we mentioned in the document, the
Advanced
setting allows you to add a custom CSS class to your map so that you can do your own custom CSS styling if desired. You can find it like this in the right sidebar in the Block Editor https://d.pr/i/ecExDxTo add the custom CSS code, you can add it with your child theme CSS file or go to Customize -> Additional CSS.
– https://codex.www.ads-software.com/Appearance_Customize_Screen#Additional_CSS
I have set up a jetpack email subscriber list on my page. When someone subscribes, I get a notification via Feedback, but when I look at the subscribers in Jetpack, it tells me there are 0.
This is what I am seeing in the footer area of your homepage https://d.pr/i/v7Heu8
This subscription form is created by this Form Block https://jetpack.com/support/jetpack-blocks/form-block/
This Form Block has no relationship with Jetpack Subscription. Instead, you can consider integrating it into two other services
Newsletter integration (using Creative Mail)
andCRM Integration (using Jetpack CRM)
. You can read more here:– https://jetpack.com/support/jetpack-blocks/form-block/#form-integrations
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] cURL error 60It looks like that your site SSL certificate has A grade now. Here is what I am seeing https://d.pr/i/ukWWfB
Usually, if this issue happens, you will need to contact your host or SSL provider to check.
That said, Jetpack on your site is not being connected. Please try reconnecting Jetpack again. If there is any other issue, please let us know.
Also, please do not share your Site Health info in a public post like above. It may include sensitive info about your site. In case, we need this info, we will ask you privately.
Hello,
This requires quite a bit of customization. You can use this hook to add custom CSS classes for your posts https://developer.jetpack.com/hooks/jetpack_relatedposts_filter_post_css_classes/
In case, you still want to have a div, we do not see any available hooks for that https://developer.jetpack.com/module/related-posts/ . Instead, you may consider building your own HTML structure of your related posts. This example
Use Jetpack_RelatedPosts_Raw to build your own list of Related Posts
is to demonstrate how you can do that:– https://jetpack.com/support/related-posts/customize-related-posts/#raw