Husain

Please add me on Skype “husainali72” and I’ll check the issue and fix it without any amount. Its working on my end with latest WordPress 4.9.1

Hi,

Our website is live, please have a look on below links.
https://www.hbwebsol.com/hb-audio-gallery-lite/
https://www.hbwebsol.com/hb-audio-gallery-pro/

Please email us at [email protected] if you have any other doubt.

Best Regards

Hi,

After uploading song files via FTP (using Filezilla etc.), it is necessary to login into admin section then need to click the “scan files” button of the audio gallery, in which you have uploaded the song files.

If you have any other question you can email us on [email protected] or contact us via Skype “hbwebsol”.

We are always happy to help.

Best Regards
Team HB WEBSOL

Hi,

You can email us your website link with login details on [email protected] and we will short out the issue in 2 Business days.

you can also contact us via Skype. Our Skype is is “hbwebsol”.

Best Regards
Team HB WEBSOL

Hi,

Some time not all time, due to PayPal response, customer order was remain pending and if you not get any order confirmation email from us after purchasing of plugin, you can write us an email on “[email protected]”, we are always available to help you.

Please allow us 24 Hours to reply you. We will try to help you asap. We truly apologize if you get any inconvenience but our support is ready to help you.

Best Regards
Team HBWEBSOL

Hi,

Normally user get email which contains plugin download link, please check your spam folder too. If you still not get the email then let us know your email and we are ready to provide you support.

Saturday and Sunday are not our working days.

Best Regards
Team HBWEBSOL

Thank You for your awesome review.

Hi,

Here are our pro version plugin demo : https://www.hbwebsol.com/hb-audio-gallery-pro

We are providing this awesome plugin in real cheap rates so that most of the people can afford this and buy it. Some time (1 out of 20 as per us) few other WordPress themes or plugins causes few issues, it can be a little bit formatting issue (Most of the Time) or jQuery issue (in Rare case), so we are not offering free support any more because we can not afford free support in this cheap rates. I hope you understand this thing.

Kind Regards

Hello,

Lite version only support Single Audio Player. Please remove spaces after “[” and before “]” from short code and then it will work.

[hb-single-audio aid=”1″]

Kind Regards

Hi,

Here are our pro version plugin demo : https://www.hbwebsol.com/hb-audio-gallery-pro

We are providing this awesome plugin in real cheap rate so that most of the people can afford this and buy it. Some time (1 out of 20 as per us) few other WordPress themes or plugins causes few issues, it can be a little bit formatting issue (Most of the Time) or jQuery issue (in Rare case) so we are not offering free support any more because we can not afford free support in this cheap rates. I hope you understand this thing.

Kind Regards

Hi,

I have checked player is working well. Just a little bit styling issue due to current WordPress theme and 3aaalex is not trusting on me. He provide me his website details after my four time requests.

I don’y know why 3aaalex is hate me? Saturday and Sunday is not our working day and the user tell us to fix the issue in free and also immediately. Our support is fast but not all time we can provide support immediately.

Today Tuesday we are trying to fix the issue in free of coast but he change the admin details.

So it is really a behavior like a child :).

Hi,

We are currently improving plugin’s styling, so that player fits in any container or sidebar. When the work will be finished, we will update you.

Currently you need to override plugin styling in your theme for making player fit into sidebar.

Hi mukade,

Gallery will not work in lite version. Lite version of the plugin only support single audio player. If you want to show gallery player then you need to buy the plugin.

Here is the link of updated doc :- https://www.hbwebsol.com/docs

In video we are using PRO version of the plugin not lite version.

For buying plugin you need to visit on https://www.hbwebsol.com/hb-audio-gallery-pro

If you have any problem then you can email us on [email protected]

Regards
Author

If you need any help, if you have any suggestion then you can Email us on [email protected]

Regards
Author

Hi mukade,

Gallery will not work in lite version. Lite version of the plugin only support single audio player. If you want to show gallery player then you need to buy the plugin.

Here is the link of updated doc :- https://www.hbwebsol.com/docs

In video we are using PRO version of the plugin not lite version.

For buying plugin you need to visit on https://www.hbwebsol.com/hb-audio-gallery-pro

If you have any problem then you can email us on [email protected]

Regards
Author