Hydro1313

I rolled back to the previous version 1.5.2 and now the forms are working. I will be avoiding this latest version 1.5.3. Hopefully the next update fixes the bugs.

• This reply was modified 5 years, 5 months ago by Hydro1313.

Turns out that my ad-blocker is what caused the setting page not to display. The ad-blocker is blocking the new Twitter Ad that was added on the new Post SMTP 2.0 update. That ad must be attached to the entire setting page.

Yes I am the admin. I was up to date just before the 2.0 release. I keep WP and all plugin up to date as I check for updates almost everyday. Would clearing any cache help? Deactivate plugin, clear cache then reactivate.

Thanks for the speedy response. I just tried deactivating and reactivated the plugin but still no setting options. I’ll try a few more things. I hope that I don’t have to delete the plugin and reinstall as I’m worried about losing the email logs. But if that what I must do then I will.

Apparently I had a plugin WP Editor that removed the default theme settings and caused this problem. Not sure why it just started this after the last update but regardless, I deactivated this plugin and now all is back to normal.

Thanks for the response. I did ended up upgrade to PHP 7.1.7 and everything works flawlessly. WordPress, postman, WPForms, and all other plugins are operating perfectly.

I hear ya. CF7 is no longer stable and not user friendly.
I have switched over to WPForms and never looked back.
https://en-ca.www.ads-software.com/plugins/wpforms-lite/

Try the free version and see what you think.

I suggest that you have a look at the Contact From tags. Might have to reset the tags as you see fit.

https://contactform7.com/getting-started-with-contact-form-7/

The only way to figure this out would be to see the back end so it might be best to see if you can reach out to the developer for support. You might be interested in using a plugin for customer validation.I use this and it works great for me.

https://www.ads-software.com/plugins/jquery-validation-for-contact-form-7/

Sorry no, I have no other way.
Did the form work correctly before the last update?

Can you provide a link to your form?
Also what version of CF7 are you using?

My resolution was to roll back to CF7 4.7 and haven’t updated since.

This is why I use FTP, to avoid all that.
@licoricetwist, As a precaution, copy your contact form fields that you created to a text file just in case you need them. So you don’t have to rewrite them in the event they are lost. This way you can erase CF7 4.8 and install CF7 4.7 as a fresh install.

The above step might be a bit tricky if you are not familiar with FTP. If you go to your WordPress dashboard and go to plugins and add new. You can upload the CF7 4.7 zip file and it will most likely downgrade it.

Downlaod zip file from here:https://downloads.www.ads-software.com/plugin/contact-form-7.4.7.zip

Are you familiar with using FTP to transfer files to your website? Or perhaps using cPanel. You need to get into your website files and overwrite the plugin CF7 4.8 with CF7 4.7.
As long as you only overwrite the plugin file then no you will not lose any information or change the form. Only internal files will be changed.

Check this link for more info on FTP:
https://codex.www.ads-software.com/Using_FileZilla