Jasmine
Forum Replies Created
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Forum: Plugins
In reply to: [Chartify - WordPress Chart Plugin] Unwanted fixed height on chartDear @metisdreams,
Thank you for your topic.
For further investigation of your case, we would like to ask you to provide us with a link, where the given chart is located.
Looking forward to hearing from you.
Thank you.
Dear @imonly_ik,
We’re?closing?this ticket for now as we last heard from you 2 weeks ago.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.Thank you.
Forum: Plugins
In reply to: [Survey Maker] Result with name listsDear @wernerevers,
We’re closing this ticket for now as we last heard from you 1 week ago.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
Forum: Plugins
In reply to: [Survey Maker] add captcha to the survey popup formDear @amres1,
We’re closing this ticket for now as we last heard from you 1 week ago.
Unfortunately, we haven’t heard from you via contact form as well.If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
Forum: Plugins
In reply to: [Survey Maker] survey maker submission issueDear @amres1,
We’re closing this ticket for now as we last heard from you 1 week ago.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
Forum: Plugins
In reply to: [Survey Maker] Show result at frontendDear @wernerevers,
We’re closing this ticket for now as we last heard from you 1 week ago.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
Dear @giolrcc86,
We’re?closing?this ticket for now as we last heard from you 1 week ago.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
Forum: Plugins
In reply to: [Quiz Maker] Is it possible to do this?Dear @nhermoarazi,
We’re closing this ticket for now as we last heard from you 1 week ago.
Unfortunately, we haven’t heard from you via contact form as well.If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.
Thank you.
Forum: Plugins
In reply to: [Photo Gallery by Ays - Responsive Image Gallery] Can’t saveDear @sandrowenner,
Thanks for the topic.
I want to mention that there is no limitation on the number of images on our end.
The issue is likely related to you PHP values.
Please contact your hosting provider and ask them to increase the following PHP variables:
max_input_vars 20000
max_execution_time 600
max_input_time 600Please make sure to let us know if the issue persists.
Thank you.
Forum: Plugins
In reply to: [Photo Gallery by Ays - Responsive Image Gallery] Plugin not workDear @sandrowenner,
Thanks for the topic.
We have reviewed your case and noticed that you have a cache plugin enabled. It appears that all caching options are activated, including Minify HTML, Minify JS, and Combine JS.
We recommend clearing the cache and checking again, or alternatively, adding the gallery to a page where the cache is excluded.
Please try this and let us know how it goes for you.
Looking forward to hearing from you.
Thank you.
Forum: Plugins
In reply to: [Survey Maker] Partial save of surveyDear @have-a-byte,
Thanks for the topic.
Unfortunately, with the current version of the Survey Maker plugin partially saving the survey and completing it later is not possible.
If you have any other questions, feel free to open another topic.
Thank you.
Forum: Plugins
In reply to: [Survey Maker] “Display None” special areaDear @wernerevers,
Thanks for the reply.
Glad to hear that the solution has worked fine for you.
If your query is resolved, please take a moment to?rate and review?the plugin or support.
Thanks in advance!
Dear @omerkaragoz,
Thanks for the topic.
For us to be able to investigate your case, we’ll need a link where the popups are located.
Looking forward to hearing back from you.
Thank you.
Dear @expatsi,
Thanks for the topic.
Apologies for the late reply – we don’t work on weekends.
To disable the countdown option, you need to navigate to Popup -> Settings and choose 0 for the “Autoclose Delay (in seconds)” option, in order to disable it.
See the screenshots below:
Please save the changes and clear the cache.
Let me know how this goes for you.
Looking forward to hearing back from you.
Thank you.
Forum: Plugins
In reply to: [Quiz Maker] Quizzes linked with total resultsDear @peteroem,
Thanks for the topic.
My apologies for the late reply – weekends are non-working days for us.
With the current functionality of the Quiz Maker plugin, you cannot have “weekly best” or “group’s best” results displayed.
There is, however, the “Global Leaderboard” shortcode, that might be what you want for the “overall best” results.
As the given shortcode is available in the Pro version of the plugin, please contact us via this form for premium support. Our customer care specialists will always be happy to help you.
Commercial products are not supported in these forums.
Thank you.