Jasmine

Dear @fvf,

Thanks for the reply.

Our customer care specialists will answer you.

If you have any other questions, feel free to open another topic.

Thank you.

Dear @hgap,

Thanks for the reply and thanks for the clarifications.

We have checked and noticed a problem in this regard.
Please contact us via?this form?so we can review your request and provide a?fixed zip file as soon as possible.

If you have any other questions, feel free to open another topic.

Thank you.

Thanks for the reply.

The Chart type is dependent on the Question Type.

You can change the Question Type to see if any of them works better for your needs.

If you have any other questions, feel free to open a new topic.

Thank you.

Dear @hgap,

Thanks for the topic.

In order for us to be able to help you, please provide more details about the issue, including screenshots or a short video if possible, so that we can better understand what you’re referring to.

Looking forward to hearing back from you.

Thank you.

Dear @wernerevers,

Thanks for the reply.

Unfortunately, you will not be able to reach your desired result.

We are using Google Chart in our plugin, and that feature is not available.

If you have any more questions, please feel free to open another topic.

Thank you.

Dear @fvf,

Thanks for the reply.

If you have any more questions, feel free to open another topic.

Thank you.

Dear @fvf,

Thank you for your reply.

As you are using the Pro version of the plugin, please contact us via?this form?for premium support. Our customer care specialists will always be happy to help you.

Commercial products are not supported in these forums.

Thank you.

Dear @nhermoarazi,

Thank you for your topic.

If I understood your question correctly, you mean showing different Result Messages based on different user inputs, this can be done using keywords.

As this feature is available in the Pro version, you are welcome to contact us via?this form?for further discussion. They will be ready to check your case and guide you accordingly.
Commercial products are?not supported in these forums.

Thank you.

Dear @wernerevers,

Thank you for your topic.

Unfortunately, we are not sure that we understand your request correctly.

If possible, please provide us with more clarifications so that we can clearly understand your case and guide you accordingly.

Looking forward to your reply.

Thank you.

Dear @amres1,

Thanks for the topic.

The Survey Maker plugin has the reCAPTCHA integration available. Unfortunately, we do not have the hCAPTCHA integration available.

As these features are available in the Pro version, you are welcome to contact us via this form for further discussion. They will be ready to check your case and guide you accordingly.
Commercial products are not supported in these forums.

Thank you.

• This reply was modified 2 weeks, 3 days ago by Jasmine.

Dear @amres1,

Thank you for the topic.

The plugin uses admin-ajax.php because it’s essential for processing requests related to the survey. Unfortunately, due to the way the plugin is built, we are unable to change this behavior as admin-ajax.php is heavily relied upon.

However, as an alternative, you might want to check with your server administrator to see if it’s possible to configure the server to allow access to admin-ajax.php while still blocking access to other wp-admin files. This can sometimes be achieved by adjusting the .htaccess file or making changes to the server configuration.

If you have any more questions, please let me know.

Thank you.

Dear @giolrcc86,

Thanks for the reply.

The issue you’re encountering is due to the fact that the template is set to the default, which causes the image to stretch fully. Please change it back to “Sale” to resolve this.

If the issue with the text persists, could you please send us a screenshot of the settings you’ve applied, specifically related to the font? This will help us understand the situation and provide further assistance.

Looking forward to hearing from you.

Thank you.

For other readers, we are closing the ticket as the customer contacted us via email and we provided a zip file accordingly.

Thank you.

Dear @ramonsoudepalmas,

We’re closing this ticket for now as we last heard from you 1 week ago.

If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.
For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

Thank you.

Dear @lunagraphica,

We’re?closing?this ticket for now as we last heard from you 1 week ago.
If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

Thank you.