hypematrix

@shanedelierrr, Thanks for testing it out and confirming that it’s working for you. My site logo is in a slightly different location:
Customize – Header – Logo & Site Identity – Logo Image
Does that make a difference?

Yes, my site has WP Rocket and Cloudflare, I have cleared both caches but I still see the old logo in the notification email.

Will I lose the plugin settings if I delete and re-install the plugin?

Thanks

@nlpro, The problem is that the logo isn’t updating when I change it there and I’m wondering if the same will happen with you or if it’s only me with the problem.

@nlpro, Thanks for testing it out, can you please do me a favour and try changing the logo to another one and see if it updates in the email?

@nlpro, Thank you for checking it out. I uploaded the new logo where @shanedelierrr said but it still didn’t update in the email notification. Speak tomorrow. Thanks again.

@nlpro, there isn’t any custom code on the website. The plugin automatically takes the logo from somewhere on the website but I don’t know where.

@nlpro, I just need to find out where the plugin is pulling my old logo from so that I can change it there. I shouldn’t need to make any changes to the plugin because I can change the logo wherever it is being pulled from if that makes sense?

@nlpro, The iThemes Security logo is there. I haven’t overwritten any of the plugin files, the plugin is pulling my logo from my website somewhere but I can’t find out where from to be able to change it.

@nlpro, please see screenshot here.

@nlpro, thanks but I don’t want to change the iThemes Security logo, I want to change my logo.

Any other ideas? @shanedelierrr

@shanedelierrr, I’ve already updated the logo there and the new logo is showing on the website but it’s still the old logo on the notification emails. Are you sure that is where the logo is coming from?

@shanedelierrr, I understand I can change it using the email templates but I don’t want to do this because then I will have to change it every time I update the plugin.

At the moment, the notification emails load my old logo and I’m trying to find out where your plugin is taking the old logo from so I can update it directly there?

Hello @shanedelierrr,

Thanks for the information, do you know where the current image comes from? maybe I can change it that way?

Thanks